"How do I do paid growth for newsletters?"

This is one of the most popular questions we heard while researching the Newsletter Guide.

So we interviewed our growth team @theHustle, plus experts from all over.

Let me break down what we found...
Over and over we heard the same thing from growth experts:

"When it comes to paid growth, the MOST important thing is understanding your Target Cost Per Acquisition (CPA)."

No matter where you're advertising, knowing your Target CPA is crucial to success.
To figure out your Target CPA, you need 2 things:

1️⃣ The lifetime value of your readers (CLTV)
2️⃣ Your desired profit margin or pay-back period

Buckle up... we're gonna explore math in tweet form (apologies in advance).
Let's start with CLTV.

In a normal business, CLTV is simple -- it's just the amount of money you can expect to make from a customer.

Let's say you sell a widget for $1k. Each customer buys only 1.

That means each customer is worth $1k to the business. Their CLTV is $1k.
Newsletters aren't much different.

You're calculating how much you earn from each reader, based on:

1️⃣ Revenue per Engagement
2️⃣ Engagement Rates
3️⃣ Length of Subscriber Lifetime

Let's break these down...
1️⃣ Revenue Per Engagement is the money you earn each time a reader carries out some crucial activity.

For example, a newsletter might charge advertisers based on:

-Cost Per Send (CPS)
-Cost Per Open (CPO)
-Cost Per Click (CPC)

Therefor, each send, open, or click is worth money
For this thread, let's assume you charge advertisers based on the number of people who open the email (CPO)

If you charge $50 per thousand opens:

$50 / 1,000 = $0.05 per open

So every time a reader opens your email, you get a nickel.
2️⃣ Engagement Rates

Let's say after a few months you find an average reader opens half of your emails.

If you send 5 days a week, then you would expect them to open ~10 emails per month (~$0.50 in earnings).
As you can see, this means the value of a reader keeps going up the longer they stay subscribed and reading.

Cumulative Income:
Month 1 - $0.50
Month 2 - $1.00
Month 3 - $1.50
etc...

But readers don't stay forever. So we estimate how long they stick around...
3️⃣ Subscriber Lifetime

Let's say you find that most readers stick around for about a year and a half before eventually unsubscribing.

That's ~350-400 sends at 5 days per week.
The last step is to combine these 3 to calculate your CLTV:

1️⃣ Revenue per Open = $0.05
2️⃣ Open Rates = 50%
3️⃣ Subscriber Lifetime = ~400 sends

400 sends x 50% opened = 200 emails opened.

200 x $0.05 = $10 earned.

Your CLTV is $10.
Now that you know how much you expect to earn, you need to decide how much you're willing to pay to acquire that reader (this is your Target CPA).

To do that, you consider 2 things:

🗓️ Your desired payback period
🤑 Your target profit margin
🗓️ Your desired payback period is how quickly you want to earn back the money you spent acquiring a reader.

It's crucial because you need that money in order to keep growing/paying the bills.

There's no rule for this, but 6-12 months is common.
🤑 Your target profit margin is how much profit you'd like to earn on a reader during their projected lifetime.

Again, no rule, but it's common to target 100% or more.
You're constantly balancing these 2 forces when setting paid growth goals.

If you're willing to take a longer payback period 🗓️, or lower profit margin 🤑, you can spend more on acquisition and grow faster.
So, you have your Target CPA... Now what?

Test, test, test.

Most people want to know the BEST way to grow. The truth is, there isn't one.

Your growth will depend on your industry, audience, budget, goals, etc...

But there are a few industry standards...
1️⃣ Most people start with Facebook ads because they've got the best targeting.

You can learn a lot about your ideal audience, then use that information to test other platforms more effectively.

You can spy on competitors' ads with FB's ad library:facebook.com/ads/library
2️⃣ Paid search is a popular next step, but also a blood bath.

You really need to understand your keywords, and search intent to be successful there.

The best resource I've seen on understanding search intent is @stephsmithio's book:

doingcontentright.com
3️⃣ Influencer marketing is still a huge opportunity.

Morning Brew, for example, drives considerable traffic each month from YouTube, and is ramping up their influencer budget.
No matter which method you choose, your Target CPA is your guiding light.

You're always trying to get *high quality* subscribers at or below Target CPA. So test everything.

Quality is crucial, and worth talking about for a second...
There are lots of possible growth methods. Not all of them result in quality subscribers.

For example, giveaways can bring in lots of signups.

But if people only care about the giveaway, they may never open the email after they sign up. Money wasted. No bueno...
As your growth program evolves, you may account for different levels of readers. For example:

Low Quality Subscribers - 10% open rate
Average Subscribers - 50% open rate
High Quality Subscribers - 80% open rate

Each have their own CLTV, and by extension, their own Target CPA.
I'm preparing a talk on this, so feel free to DM questions if you like.

I'm also joining @davenemetz, @janelSGM, and @danshipper to talk more about growing and monetizing newsletters.

Come hang with us!

protect-us.mimecast.com/s/6Dk4C1wMm9cZ…

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More from @damn_ethan

13 Apr
"How 7-Figure Newsletters Make Money"

For the last few weeks, I've been doing this talk, based on 6+ months of dedicated research.

Time to see if it translates well to Twitter. For your viewing pleasure...🧵
First a little background:

Newsletters are having a moment. People want to know how they work.

At The Hustle, we set out to write the definitive industry guide, and found that people have a lot of questions...
Of all these questions, one was most important:

"Which kind of newsletter should I build... Paid or free?"

Crucial because:
1️⃣ The answer impacts your entire growth plan
2️⃣ We found most people are actually thinking wrong about this...
Read 32 tweets
5 Apr
Everyone's talking about "community" these days, and it's great... until it's not.

If it's just another buzzword, it loses all meaning.

@marketerhire sat down with a few of us recently to set the story straight.

Some of my favorite hot takes 👇...

marketerhire.com/blog/why-marke…
1/ Community is about retention first, not growth.

It helps make sure the money you spent growing isn't wasted with high churn.

@mae_rice put it perfectly...

"It can serve a marketing team’s KPIs around CAC and LTV, but only if their KPIs don’t define the space."
2/ Community is one of the last truly defensible moats.

Popular product features get cloned like crazy (lookin' at you LinkedIn stories).

But it's almost impossible to replicate the way two individual people interact. Most companies still don't really understand this.
Read 5 tweets
5 Apr
The key to really interesting competitive insights...using common tools in an uncommon way.

If you know where to look, you can learn a lot.

Today's example: Job listings

Here are a few ways you can benefit from studying competitors' job listings... 🧵
1/ Want to know a company's strategic priorities? Where they see opportunity in the market?

Check out their hiring page.

Most startups or SMBs need to see a proven business case before opening a role. Job listings show you what they're willing to pay for right now.
2/ Want to understand how their strategic priorities have shifted over time?

Drop their hiring page into archive.org's wayback machine to see old snapshots. Compare the listings over time to see how they grew their team.
Read 7 tweets
16 Mar
This is a really good question.

Here's the tricky thing -- your free list is the marketing channel for your paid product. So it often helps if the free list is quite large (100k+).

BUT some, like @JayCoDon, make the jump earlier. Some insights from when we interviewed him 🧵...
When to go paid:

"I originally wasn't going to go paid at all, but I kept hearing from people saying that what I was offering was too valuable."

So, around 950 subscribers he "flipped the switch," charging $200/yr and offering a 50% discount for early sign ups.
On Pricing:

"I was gonna charge $100... Because everyone was charging $100/yr...

[But] if someone takes 1 idea from me and applies it to their business that's worth a lot more than $100. So literally, I think the day before I launched, I changed the 1 to a 2, and that was it."
Read 7 tweets
20 Aug 20
@theSamParr and @TheHustle got access to #GPT3 from @OpenAI. I fed it the first few lines of Moby Dick, then let it rip. It wrote some beautiful prose about the freedom of life at sea, then went on an insane tangent about how whales are like Holland cheeses. Thread below.
First, a few lines of the intro written by the (human) author, Herman Melville, which I input into the system:

"Call me Ishmael. Some years ago...(1/5)
...never mind how long precisely having little or no money in my purse, and nothing particular to interest me on shore, I thought I would sail about a little and see the watery part of the world. It is a way I have of driving off the spleen and regulating the circulation...(2/5)
Read 23 tweets

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