The "tech" part of tech companies has gotten easier while understanding its social impacts has gotten much harder. This trend will only accelerate. Yet most tech co's have resisted viewing ethics as a core competency. Major changes are needed, whether from the inside or outside.
I love pithy analogies but this one breaks down quickly. The world will be better off without fossil fuels. But a world without computing technology is outside the Overton window. Like it or not, we must work to reform the tech industry.
I like it. I'd love to read a detailed take on what tech activism can learn from food and environmental activism.
There's a great story in "The PayPal Wars". PayPal thought it was in the business of moving money, but quickly realized money is just bits and it was actually in the business of fraud prevention and dispute resolution, which are vastly harder. It's the same story, industry-wide.

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More from @random_walker

3 May
35 million U.S. phone numbers are disconnected each year. Most get reassigned to new owners. In a new study, @kvn_l33 and I found 66% of recycled numbers we sampled were still tied to previous owners’ online accounts, possibly allowing account hijacking. recyclednumbers.cs.princeton.edu
It’s well known that number recycling is a nuisance, but we studied whether an adversary—even a relatively unskilled one—can exploit it to invade privacy and security. We present 8 attacks affecting both new and previous owners. We estimate that millions of people are affected.
Unfortunately, carriers imposed few restrictions on the adversary’s ability to browse available numbers and acquire vulnerable ones. After we disclosed the issue to them a few months ago, Verizon and T-mobile improved their documentation but have not made the attack harder.
Read 6 tweets
27 Apr
At Princeton's Center for Information Technology Policy (citp.princeton.edu) we're hiring our first ever communications manager. Public engagement is a first-rate goal for us, so we are looking for someone to work with us to maximize the public impact of our scholarship.
To explain how CITP differs from most academic groups, I'm happy to share a new case study of our (ongoing) research on dark patterns. It includes many lessons learned about conducting and communicating tech policy research effectively, and how CITP helps. cs.princeton.edu/~arvindn/publi…
The communications manager is a hybrid role. This includes familiar tasks such as managing a website and social media, but also close collaboration with researchers on tasks such as co-authoring an op-ed or figuring out the right analogy to explain a tricky concept.
Read 5 tweets
17 Feb
Were you told that successful researchers must constantly "keep up" with research in their fields? In my experience, that's both stressful and inefficient to the point of being useless. New papers may be released every day but actual knowledge doesn't accumulate at that rate.
Paying too much attention to the so-called cutting edge of research leads to a loss of perspective and results in incremental work more often than not. If you want to do foundational research, it probably doesn't rely on a preprint that was released last week.
Here's the process I've used for about 10 years. When I see a new paper, I put it in a big list organized by topic. I don't read it right away. Once in a while, I notice that a collection of papers on a topic have resulted in meaningful progress, and I read the papers together.
Read 4 tweets
12 Jan
There are no unmoderated speech platforms. Email may be the closest, but even email at a large scale is complex enough that you have to use intermediaries. (The Princeton Election Emails Corpus confirms no Trump emails since Jan 6 electionemails2020.org/entity/59a162d…)
Of course, relatively unmoderated platforms like Parler are themselves subject to the standards of other intermediaries. It's platforms all the way down.
Some people want social media platforms to be neutral and apolitical. But a major value proposition of speech platforms is their recommender algos and moderation policies that amplify some voices and suppress others. They can’t make those decisions in a politically neutral way.
Read 4 tweets
11 Jan
Professors at top universities are lottery winners, but rarely acknowledge the role of luck in their success. Be skeptical when they give you advice suggesting that the path they took is a repeatable one. If you aspire to an academic research career, have a backup plan.
Deciding to go into academia because all your professors said it worked out pretty well for them is also known as the statistical fallacy of sampling on the dependent variable.
I'm reviewing pre-doctoral, doctoral, post-doctoral, and faculty applications. I'm amazed by how much more these candidates have accomplished than I had at the corresponding stage of my career, and how many more qualified candidates there are compared to available positions.
Read 4 tweets
4 Jan
There are many answers to the so-called privacy paradox but the simplest is the analogy to the environment. Why do people say they care but then not do much? Because they understand what many experts don't: individual action feels overwhelming and collective action is needed.
When given the opportunity for collective action on privacy, people are eager to take it. The latest example is the California Privacy Rights Act. brookings.edu/blog/techtank/…
How long would it take to make informed privacy decisions about all the apps we use? More time than we spend using those apps. This has been well known for a long time, yet some scholars insist that people's refusal to waste their time is a "paradox". npr.org/sections/allte…
Read 6 tweets

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