My first company @twitch sold for a billion dollars.

My second one lost $75 million in 36 months.

People love talking about success, but today I'm going to talk about failure.

It's time to be honest about Atrium:
During my time as Partner at @ycombinator, my ambition to build something big only grew.

I took the plunge and decided to follow the 'age-old' wisdom of fixing my own problem and building a startup around the solution.

(cont.)
I hated doing legal work for my startups and never really understood what I was paying for.

The entire experience was too complicated and opaque. I started Atrium to make this easier for founders.

(cont.)
I built up a team of five founders with different backgrounds.

With my name at the helm, everyone was running to us with funding offers.

We raised a $10m series A with an idea - a 10-slide pitch deck.
Sometimes a new idea is not enough

Despite having a great team, great investors, and early customers, our rosy start soon began to wither.

Many things contributed to the eventual downfall of Atrium.

Here is what I learned from my failures:
Build something you believe in and love, not for your ego

As with most founders after a big sell, my ego kept nagging me to think 'bigger'.

My dreams were full of insanely large numbers. A ten-billion-dollar company. A hundred-billion-dollar company.
We weren't clear about our mission early on

It is very hard to write the mission after the fact. You should start with a clear reason to exist and filter early hires for believers.

Without clearly defined goals between co-founders, huge frictional costs can arise.
We hired too fast

Hiring too quickly - especially before PMF can be a fatal mistake.

At Atrium, we hired too many people too fast and we failed to set a cohesive culture early. This is incredibly hard to change later on.
Prioritizing growth over product

We raised a $10m series A with just an idea. We focused on growth over everything else. While we successfully grew our customer base, we couldn't retain them.

We simply hadn't spent enough time to figure out our product.
We didn't define our 'who' early on

It wasn’t clear who Atrium served; the lawyers or the clients who were buying our legal services. Without making the distinction, we fell into the pit of trying to be everything to everyone.
In contrast, early on in Twitch, we decided that we would serve only streamers and iterated till we could serve them in the best possible way.
Win or die leadership

My colleagues needed to be supported and set up for success. My “win or die” strategy didn’t work and worse, strained relationships.

I lost several friends this way.

A more empathetic approach would have at least been a morale boost for the team.
Not looking inwards and asking big questions

Not figuring out my intrinsic motivation made it impossible to stay resilient in tough situations. My big question was, do I really want to be the CEO and build products? I also had no passion or real interest in legal tech.
(cont.)

After Atrium, I realized that building product and being a CEO was not my primary goal.

I love interesting people, stories, and ideas - all of this has led me to content creation.

I am a much more actualized now and pursuing something that I find fulfilling.
My failures do not define me

It sucks having to shut down a company. I was not the only one affected, and I let a lot of people down.

Dealing with it moving on to discover what’s important is what really matters.

(Cont.)
Faith in myself that I will emerge a better and stronger person led to personal discoveries that exceeded my wildest expectations
Be proud of your failures - wear them like a badge.

Reply to this thread and share what you've learned from your own shortcomings, would love to read them.
Read the full article + more content like this over at my weekly newsletter, The Quest Digest. Subscribe to download my thoughts and learnings in startup, business, and tech, to wellbeing and everything in between.

thequestpod.substack.com/p/the-story-of…
I made a video on this topic, check it out here:

• • •

Missing some Tweet in this thread? You can try to force a refresh
 

Keep Current with Justin Kan

Justin Kan Profile picture

Stay in touch and get notified when new unrolls are available from this author!

Read all threads

This Thread may be Removed Anytime!

PDF

Twitter may remove this content at anytime! Save it as PDF for later use!

Try unrolling a thread yourself!

how to unroll video
  1. Follow @ThreadReaderApp to mention us!

  2. From a Twitter thread mention us with a keyword "unroll"
@threadreaderapp unroll

Practice here first or read more on our help page!

More from @justinkan

24 May
During these turbulent crypto times, what am I doing about it? Dropping 9 more NFTs today!

Everyone who owns one of my NFTs will be invited to a Justin Kan NFT shareholder call on June 3rd. These are your ticket in!

Auction starts now and ends 5/31!

opensea.io/assets/justink…
Why I Was "Successful" But Unhappy (1 of 1)

opensea.io/assets/0x495f9…
I Sold My Startup On Ebay For $258,100 (1 of 1)

opensea.io/assets/0x495f9…
Read 12 tweets
14 May
It took me a long time to learn that happiness is something you can train yourself to become better at it. It just takes some dedication, practice and persistence.

These habits have helped me become a much happier person:
1. Gratitude Journaling:

Find three things that you are grateful for in your life, and write them down every single morning. It could be anything as simple as your morning coffee to being healthy.
2. Negative Visualization:

Close your eyes and visualize a really bad hypothetical situation. What if you suddenly went blind, or suffered from a serious injury?
Read 12 tweets
6 May
When I started justin.tv, it felt like an impossible task.

Here's some important advice on how you can start doing anything:

[thread]
Many people, when faced with doing something new that they know nothing about, won’t ever get started.
The idea behind justin.tv was simple enough: a 24 hour livestream video feed of our SF adventures, which would be broadcasted from a portable camera to online viewers.

Like most things in life however, theory and practice are very different things.
Read 14 tweets
22 Apr
@garrytan's initial investment of $300K in @coinbase since 2012 is now worth over $2 billion.

But his journey to success has been no fairytale.

Here's what you need to know about masks, expectations, and mental health in your own journey to success:
Garry grew up with an alcoholic father, and suffered abuse and traumatic events that affected him throughout his life.

A fearful mindset of scarcity was seared into his mind at a young age.
Throughout Garry’s life, extrinsic markers such as good grades, financial success, and even his YouTube channel have created a performance of his identity.

This mask was a defense mechanism against the painful world around him.
Read 13 tweets
19 Apr
We are halfway through April, where we are celebrating Asian icons on @thequest_pod to #stopAAPIhate.

I want to bring back this gem from the archive w/ @jaesonma and his crazy stories: kicking it with @JLin7, working for @MCHammer, and founding @88rising.

[A video thread]
The #linsanity story is my favorite.

@jaesonma met @JLin7 before his big play for the @nyknicks. The young Jeremy was nervous: JMA thought he might get dropped.

Everything changed in MSG. 'You could feel the electricity. This was an AA moment 🇺🇸'

Seeing @JLin7 walk into the locker room, @jaesonma held prayers.

'[He was] glowing. Like a young David who just killed the Goliath.'

In a few weeks, #linsanity took over the world by storm.

'When one Asian talent breaks out, it changes the world.'

Read 10 tweets
15 Apr
Before applying to @ycombinator, read this thread.

Here's the story behind my shitty first company, Kiko, our *almost* trainwreck demo, and what I learned from going through the very first YC batch.
Kiko was founded with no skills and no money by three clueless college students: myself, Emmett (CEO of @Twitch) and Matt. At that point, I had never even worked at a full time job.
We were inspired by gmail, which had just come out at the time. We wanted to create a similar outlook-style calendar app to sync and share events.
Read 16 tweets

Did Thread Reader help you today?

Support us! We are indie developers!


This site is made by just two indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member ($3/month or $30/year) and get exclusive features!

Become Premium

Too expensive? Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal Become our Patreon

Thank you for your support!

Follow Us on Twitter!

:(