Setting up operations involve tradeoffs.

Even when you don't realize it, your are giving something up with each decision.

Working with one SMB Owner who literally cant find time in the day to complete work.

It was his setup...

Small changes freed up 2 hours daily!

Example:
He made the decision that ease of information search was most important.

He made it implicitly, not purposefully.

His tradeoff?

Time and Tasks.

He traded Ease for Time, Tasks, Speed.
Every Supplier file was
- Saved in the cloud sync
- Saved in the acct software
- Saved on his personal system

Every file was renamed with the
- PO
- Invoice
- supplier name

Every file was put in one of many folders & subfolders
- some organized by name
- some by type
- or both
On top of this,

All accounting software transactions had PO/Invoice/both in the reference number.

Why go through all this saving, renaming?

So no matter where he was, and no matter what piece of information he had, he could find things very easily.
Much of this was not needed.

I am a big fan of the DRY methodology

DON'T REPEAT YOURSELF

We chose
1. 1 place to store files
2. 1 naming convention that was simple
3. Automated reference fill ins in Acct software

But next step was the biggest step...
We implemented

1. Index searching tool (think, searching like google not windows explorerer. Location doesn't matter, contents do)
2. Quick launcher to launch search from anywhere with a keyboard shortcut.

Yup... literally 6 hours saved a week over Mon, Wed, & Fri.
Take a look at your operations..

Where are you saving, logging, or overwriting information more than once.

Why?

What doesn't really matter?
What tools can make it so that step doesn't matter?
Where are you repeating yourself?
Lots of operators are pushing through tasks with brute force.

Use brute force, but put it on the right thing... not repetitive tasks that don't add value.

Sometimes making things take an extra step can free up hours per week.
[FWIW, My Take On Above]

- Storage should never be in another platform (acct software). no control of structure. only relevant for some docs. Nextcloud or Dropbox

- nomenclature should make index searching quick

- I love Alfred app for google like search of docs and contents

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More from @joshuamschultz

10 Jun
5 Things That Will Completely Change How Small Businesses Are Run..

and put at a disadvantage those who don't adopt...

I've been toying with these for the last 3-5 years, and they all have an impact on

- Sales
- Operations
- Finance

Dont ignore these ...
1. Generational Cultures

Younger generations have completely different value systems.

not better / worse - but definitely different.

This means they say yes/no to jobs for different reasons, make different decisions, and want different things.
Where older wanted

- stability
- predictability
- retirement

Now
- flexibility
- environmental
- Cultural
- relative morality

all matter!
Read 22 tweets
10 Jun
I know its too early for this tweet

DeFi will be part of small business. 10 yrs or less.

- Trade notes
- shipment ownership
- escrow
- overseas wiring
- chargebacks
- money float
- cash cycle enhancement

All require fees and complex banking

Can now be done by anyone, better.
Currently can take

- unused cash and self manage for higher and safer returns

- can securitize future cash flow with lower risk

- Can manipulate cash cycle for enhanced returns to ROE
This can all be done using the same methods the banks use now

but you can self manage,
automatically,
and profit not only from the interest strategies, but from the network itself.

Took a 5 month deep dive to fully grasp what is coming and my mind is blown 🤯
Read 5 tweets
2 Jun
🚀 50+ Principles, Concepts & Mindsets related to operating a business. I've made a lot of mistakes,
Gotten a lot of advice,
Sat in a lot of roles...

Here is how it has shaped my view towards business thus far 👇
Twitter disclaimer:

Business is a spectrum of gray, not black and white

- These are in no order
- These are all wrong at some point

Some of these
- were developed by me
- were learned through mistakes
- were taught to me by better operators.

Ok, here we go!
Its better to learn to allocate capital within the business, to projects, and to strategies & experiments

Acquisition is largely related to cost of capital, which lowers with size and relationships

Lowering your capital need & ROI hurdle rate through allocation should be focus
Read 69 tweets
28 May
Really excited for what is coming together for the cohort class for new SMB owner / operators with @StrongpointRich!!

Below are some of the things we will be covering...
- Creating a business that runs whether you are working or not

- building great decision making into your systems

- gaining loyalty from your team on day 1

- building a system that will both support and promote 5x growth

- reading financial statements as an owner/operator
- identifying which operations you can outsource and which you should never outsource

- improving your cash cycle so you can grow faster without debt

- how to increase capacity (sales you can handle) without spending a dollar
Read 10 tweets
25 May
What everyone forgets about process…

Process has an input, and activity (transformer), and output.

Ask anyone abs they will tell you this.

But Processes have two other components just as important.

Resources & Controls
Activities require Resources.

We monitor and measure inputs and outputs
We time activities

But we often neglect the use of resources.

People
Power
Supplies

These are required to do processes
Do you monitor how "worked" your people are?

Do you understand how non-inventory supplies flow through your company?

Is there a firm grasp on energy usage in your facilities, and which activities require more or less?
Read 4 tweets
20 May
Here is a gentle intro to process improvement.

Not the first step, but one that will give you a quick win!

You can use this to
- save money
- lower time spent
- lower friction for your people

Let's dive in 👇🏼
We want to make getting work done, in the way we want it, the path of least resistance for all of our workers.

We can use Procedure Analysis.

This is a breakdown of each step, along with some data.

1. Writing it down brings focus to the step.
2. The data helps us prioritize
1. Know your basic symbols

- Square: Activity or Process
- Diamond: Decision or Inspection
- Arrow: Movement or Transport
- Semi: Delay or Buffer
- Down Triangle: Storage
Read 16 tweets

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