Really excited for what is coming together for the cohort class for new SMB owner / operators with @StrongpointRich!!

Below are some of the things we will be covering...
- Creating a business that runs whether you are working or not

- building great decision making into your systems

- gaining loyalty from your team on day 1

- building a system that will both support and promote 5x growth

- reading financial statements as an owner/operator
- identifying which operations you can outsource and which you should never outsource

- improving your cash cycle so you can grow faster without debt

- how to increase capacity (sales you can handle) without spending a dollar
- increasing how much money you make per customer you already have

- the three feedback systems you MUST have, and how to set them up
We're excited to meet with and work with you, and we hope to help get anyone who wants it from 0 -> protecting and growing cash flow!

If you are interested in any of the programs below
send me an email (goto bio -> site) w/
- which one
- why
- what you'd like out of it.

so...
Based on the people we have spoken with, two things are obvious:

1. There is way more demand for this, than we expected.
2. Some individuals want to learn about how we operate a business, but are too advanced for the beginner modules.

Here is our solution:
1. There will be more cohorts for sure. The general plan is

Cohort 1: 10 People max
Cohort 2: 20 People max
Cohort 3 and beyond 50 People max

We need to scale slowly so we don't break it, make sure this is the best experience for everyone!
2. We are creating another program which

- takes out the beginner content
- goes deeper on the advanced ops, sales, and finance topics

and provides for a more collaborative environment.
We're excited to meet with and work with you, and we hope to help get anyone who wants it, from 0 -> protecting and growing cash flow!

If you are interested in any of the programs above
send me an email (goto bio -> site) w/
- which one
- why
- what you'd like out of it.
About my email.

I removed the button a few weeks ago.

It’s my Twitter handle at gmail . com

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More from @joshuamschultz

25 May
What everyone forgets about process…

Process has an input, and activity (transformer), and output.

Ask anyone abs they will tell you this.

But Processes have two other components just as important.

Resources & Controls
Activities require Resources.

We monitor and measure inputs and outputs
We time activities

But we often neglect the use of resources.

People
Power
Supplies

These are required to do processes
Do you monitor how "worked" your people are?

Do you understand how non-inventory supplies flow through your company?

Is there a firm grasp on energy usage in your facilities, and which activities require more or less?
Read 4 tweets
20 May
Here is a gentle intro to process improvement.

Not the first step, but one that will give you a quick win!

You can use this to
- save money
- lower time spent
- lower friction for your people

Let's dive in 👇🏼
We want to make getting work done, in the way we want it, the path of least resistance for all of our workers.

We can use Procedure Analysis.

This is a breakdown of each step, along with some data.

1. Writing it down brings focus to the step.
2. The data helps us prioritize
1. Know your basic symbols

- Square: Activity or Process
- Diamond: Decision or Inspection
- Arrow: Movement or Transport
- Semi: Delay or Buffer
- Down Triangle: Storage
Read 16 tweets
20 May
Organisms adapt, and thus survive.

Species remain through 1000s of generational adaptations.

Your business needs to adapt like a living organism to survive.

Here are four ways to implement this…
1 employee feedback and ideation

No, this is not comment cards.

This is a real system to vet, discuss, and implement ideas from lowest levels on up.
2. Customer and market feedback

You must have a systematic method of keeping your pulse on

- market changes
- product / industry developments
- tech advances
- customer preference shifts
- customer needs
- evolving wishes with target market
Read 5 tweets
19 May
Why documenting your business may be the boring secret that can unlock your business growth.

Many of the steps, frameworks, and mindsets...

start with documenting your business, its context, and how to run it...
1. Whatever you focus on, gets better.

By writing out how to do key processes, you'll bring them to the front of your mind.

Some of these may have faded to the background as you have grown.

Bring them back to focus for everyone and watch them get better.
2. With more knowledge comes new ways

As you focus on these older, key processes, you may have grown in

- employees
- knowledge
- resources

You'll have fresh ideas to make them better.

We don't focus on the minutia. Documenting forces this, and you'll find great improvements
Read 8 tweets
16 May
This will shock NO ONE on twitter... but IRL - people think I'm crazy.

I actually have a specifically timed Avocado System.

This is 100% true.
When you go to the store, the ripe ones are picked first.

I will not change when I shop (read: my wife refuses to go shop) based on first dibs for avocado.

So I created a system - conveyor belt supply chain of sorts...
1. Avocados ripen fast.

Ripe Avocados are the first to go.

Even if you get them, they overrippen quickly and often lead to waste.

You are fighting both availability and time.

We need to start in a different place.
Read 10 tweets
16 May
Why I Love Small Business...

... Especially Process & Systems.

Its a story of people, underdogs, belief, and the industrial machine that has crushed it.
People are the ultimate reason.

They have needs - and thus we develop and sell.

They need to participate economically - and thus we employ and use.

They have social desires - and thus we build and facilitate community

But most of all - they have a self-image.
One of the best self-image turnarounds is when someone, anyone gets a job that

1. Gives them confidence they can do
2. Money so they can buy and participate
3. Team so they are part of something bigger than themselves
4. Challenges to learn and grow
Read 12 tweets

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