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Luca Dellanna Profile picture
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11 Jun, 5 tweets, 2 min read
A thread of threads on #ergodicity (1/5)

2/
3/
4/ This short video
5/ And also my book on ergodicity, gum.co/ergodicity (also available in paperback and hardcover on Amazon)

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More from @DellAnnaLuca

Luca Dellanna Profile picture
5 Jun
WRITING & PUBLISHING ROAM BOOKS, THE EASY WAY

Since I've published two Roam Books, I've got many requests of help from authors who wanted to publish theirs.

Hence, I made a course: gum.co/rbooks

(more info below, 1/N)
2/ Roam Books are the future of eBooks.

(what are they? roam-books.com)
3/ Authors have many reasons to consider publishing their books also in rBook format:
- it provides more value to the reader
- it positions them as innovative
- it provides them with higher royalties
Read 9 tweets
Luca Dellanna Profile picture
13 May
WHAT FINES CAN TEACH ABOUT MANAGEMENT

Three lessons from the story of how yesterday I got fined for a parking violation.

(Thread, 1/N)
2/ Yesterday, I received a fine because I parked my car where I wasn’t supposed to.

Even though I’m seldom angry, this time I was furious. First of all, the “cannot park here sign” was partially hidden by a tree.

Lesson #1: managers who aren’t clear have frustrated employees.
3/ The second reason I was furious is because I parked the car in a place that wasn’t bothering anyone.

Why did the police fine me but not the car 100m away double-parked, slowing traffic down?
Read 9 tweets
Luca Dellanna Profile picture
13 May
THE 3 RULES OF EFFECTIVE INCENTIVES

Rule #1:
Group incentives do not affect group behavior unless they’re translated to individual incentives.

(examples below; thread)
2/ Example: a company-level pollution fine doesn’t influence company behavior unless it’s translated into fines to the individual managers (or the company fine is large enough to meaningfully affect stock price, which is an individual incentive).
3/ Rule #2:
Long-term incentives do not affect behavior unless they are translated into short-term incentives.

Example:

Read 6 tweets
Luca Dellanna Profile picture
11 May
One thing we learned from this pandemic: the basics of infectious diseases are not understood well and widely enough.

Basic things such as "diseases spread." The world acted as if it weren't true in January & February 2020.

1/4
Some other basic concepts that aren't clear yet, even though they costed us dearly:
- problems must be addressed not for how big they are but how big they can become
- connectivity (planes, etc.) helps diseases spread

2/4
– respiratory diseases are likely to transmit by having inhaled the air someone infected exhaled (duh, and yet…)

3/4
Read 4 tweets
Luca Dellanna Profile picture
3 May
GETTING CORE VALUES ADOPTED

The other day, I talked about best practices to drive the adoption of standards of behavior.

Here is the recording and, in the thread below, a few highlights.

1/ Core Values must be expressed as trade-offs.

2/ "Ethics is one of our Core Values"
→ generic, not a standard, not actionable

"We always condemn unethical behavior, even from our star performers"
→ specific, a standard of behavior, actionable
3/ Another example:

"Customer focus is one of our Core Values"
→ generic, not a standard of behavior, not actionable

"Each piece of customer feedback is routed to someone accountable for what it describes"
→ specific, a standard, actionable
Read 9 tweets
Luca Dellanna Profile picture
29 Apr
WHY MANAGERS MICROMANAGE

1/ They superstitiously believe that their successes of the past was caused by an attention to details (whereas it’s random correlation)

2/ They are afraid to be clear on what they need so they must micromanage instead.
3/ They have a fragile position and cannot allow any minimal mistake.

That’s problematic, because things will go wrong. Better to create trust and have frequent honest communication so that problems can’t grow too much.
4/ In the past, they delegated without following up with progress updates, they discovered a problem too late and got burned.

Then, they learned the wrong lesson: instead of frequent progress updates, micromanagement.
Read 4 tweets

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