When you’re in a pub, restaurant, bar or café and things are out of stock, a bit slow, or generally less than perfect. Please have a little think before you kick off at the staff.

Your mate who decided they didn’t want to go back to their job driving a lorry….
They didn’t deliver your favourite beer or food… that’s why it’s not available.

Your friend’s kid who stayed at Tesco and didn’t go back behind the bar, that’s why the service is a bit slow, they’re a person down.
The chef you know who became a gardener and now prefers flowers to flour, they are why your lunch is taking a bit longer, because the person who did come back is on their own, hot, tired and doing their best.
So, when it’s not all perfect, think about the person you’re about to rant at or be rude to, because whilst they may not be your mate, your friend’s kid, or that chef-gardener you know. They are a person; a person who did come back, let’s be forgiving, understanding and kind
and get our amazing hospitality industry back on its feet- please #chef #food #restaurant #hospitalityindustry #success

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