When I moved to Delhi, @drriteshmalik took me in. I spent years with a family practicing these values, I'm so grateful. Unfiltered:

1. Trust: In business as in life, trust is the most cherished & underrated commodity. Doing the right thing, again & again when no one is watching.
Being ethical in your dealings. Business is never B2B/B2C it's always H2H (Human to Human).

Ensuring that you deliver value to people & build win-win outcomes is the only path to long-term, sustainable & holistic success.
You grow when all the stakeholders of your business grow along be it your team members, investors, board, consumers, customers, vendors, merchant partners, etc.

Business / any mission is an attempt to create an agglomeration of like-minded equally passionate individuals
to solve a challenge be it a product or a country. Trust is a product of Reliability multiplied by Consistency multiplied by Intimacy (NLP) divided by Self Interest.

First, ask what you can do for the relationship, your interest is a byproduct & will always be taken care of.
2. Be digital: We’re into the most exciting times in the history of mankind. We have an opportunity to alleviate human challenges at scale by leveraging technology.

Going forward post-pandemic, we’ll see the distinction between online & offline business would deplete.
Every business will become a technology business. Leveraging technology across all the value chain systems is the only solution to survive & adapt to the ever-changing dynamics of business & politics.
If you’re selling food, sell online, if you’re selling health, sell online, if you’re selling building materials even real estate, sell online.

Companies that build online value chain modules will eventually eat the business of the ones which don’t.
3. Product Supremacy: Great companies are built on great products, ensure that you create products that truly add massive value to all stakeholders in the value chain.

At the same time, ensure economic outcomes at all levels. 90% of the marketing is an amazing product.
Ensure whatever you build is built to last. As a founder, a key focus is to ensure that we elongate the cycle of disruption & build products that are not rigid but continuously & consistently evolving.
Almost no company in the world has amassed wealth without adding significant value to the world & 1 product is all it needs.
4. Marathon vs sprint: It takes time, a long time to build institutions that last & leave a global impact.

Ensure that you think ahead, don’t compare yourself with the world & follow your path of ensuring value creation through the test of time.
Compounding a the most underrated philosophy which gives returns in magnitude multiples.
5. Passion economy: Building institutions take time/energy / relentless focus/dedication & indomitable will to not quit in times of distress.

You’re almost guaranteed that you’ll never achieve something worthwhile until you follow your heart.
Every individual is different, we’re excited / ignited by different thoughts.

For me business is my passion, I would want to die doing business, building products that can be scaled. For someone, it may / may not.
Behind every successful institution is a human oddly mad for the mission. Solve a mission closest to your heart & you’ll not work for a day.
6. Health: Human time on this planet is expressed via existence. Survivorship bias is the strongest bias that exists according to me.

A lot of people don’t focus on health. The term health has been beautifully defined by WHO:
"Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity."

Along with physical health, maintaining positive mental health in today’s day & age is extremely essential.
The only way to achieve overall positive health is to stay lean, consume what you require not more.

Ensure you feed on positive food, exclude junk, keep hydrated, meditate & so on. I cannot emphasize enough. Focus on health, there is nothing more important than this.

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More from @aayushjaiswal07

30 Jun
1/n Duolingo's S1 has lots of amazing things, it shows how learning can be fun & can be gamified.

But behind those numbers is an incredible founder Luis von Ahn. I've seen many of his lectures & I've always felt very inspired.

A thread on his life that people usually miss. 🧵
2/n He grew up in Guatemala, a country in South America. His parents are doctors & he grew up having good access to education.

He learned English early on, which he thinks is a great privilege. He earned his PhD from Carnegie Mellon University & became a faculty member in 2006.
3/n In his early research days, he was the first to provide rigorous definitions of steganography and to prove that private-key steganography is possible.

Steganography is the practice of concealing a message within another message or a physical object.
Read 13 tweets
18 Jan
1/ By far the most underrated tool that makes remote work happen is Google Calendar. Uncovering overlooked features today.

Pro tips on setting up your Gcal.

A Thread 🧵👇
2/ Plot your entire schedule on calendar including your fun & personal time. Use different color codes & make multiple calendars to make it easy for yourself.
3/ Google tasks is the ⚡️Ultimate todo list⚡️ you'll ever need.

Build your todo → Estimate time for each task → Plot it on your calendar.

Giving fixed time to each task forces you to practice the time-boxing technique & boosts your productivity.
Read 12 tweets
25 Dec 20
"We’d need a miracle treatment that was at least 95 percent effective to stop the outbreak." - Bill Gates, April 2020.

Well, we pulled off a Miracle I guess.

A thread 🧵👇 Image
2 of the "most trusted" vaccines are Fizer & Moderna. Both of them announced that their vaccine had an efficacy rate of 95% last month and their vaccines have been approved for early/limited/emergency usage in the US.

Coincidently, these are the only two developers to use mRNA. Image
A next-gen vaccination platform, mRNA or Messenger Ribonucleic Acid is genetic information that our cells read to make proteins.

In COVID’s case, mRNA will prompt the cells to make a SARS-CoV-2 spike protein and thus train the immune system in recognizing the virus.
Read 15 tweets
18 Jul 20
Great companies were built by:

- Being the first
- Being the best
- Being different

I was reading up more on the last mover advantage which @reliancejio io often has & it's fascinating. Read on..
Some of the best startups were built by focusing on small markets that often went unnoticed by the giants.

As the market grows at a high rate, the company grows with it until it explodes.

At an early stage, the company's focus is always on growth...
This requires not just growth in operations or management but the onus to grow the market often lies with some of the companies that are early into the market..

Educating customers about the offering & making them realize the value & "build habits" takes time and capital.
Read 8 tweets
30 Jun 20
Is it right to criticize Indian companies who took money from Chinese funds?

Fact: Some of the largest Chinese companies took money from outside China to begin with.

Tencent from Indonesia and Netherlands, Alibaba from Japan, Tiktok from US etc.

Please read on..
That’s how markets work. Investments are necessary to drive growth, it ends up creating a win-win situation for everyone.

Long term, there are ways in which you can give exit to investors as well.

We def need to make sure that no one is using this as a hack to control markets.
Instead of breaking TV in your house which you already paid for, it’s much more productive to learn skills and build manufacturing capacity in house.

Giving access to market helps make the market much more mature.
Read 8 tweets
22 Jan 19
Remote work is hard. But once companies learn it, it's going to add a ton of value. It gives you access to talent globally, reduces your expenses by 40-60%, makes work efficient and helps you move faster.
Every smart investor should push companies to adopt remote work. Pro tips:
Pro tip 1. Over communicate: Assume 0 knowledge of your coworker while discussions and add as much context as you can. Conveying facts is important but explaining the thought process behind it makes it crystal clear. Always try to use public channels vs private chats for work.
Pro tip 2: Sign in/sign off when you start working and do a virtual stand up to share your tasks. Companies trust you with your work, that's why they hired you but they will be insecure by default when you're remote. Make sure you don't put that trust to test.
Read 7 tweets

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