Participants from our policy design workshops produced 11 prototypes that can help create safer online experiences for women and tackle online gender-based violence and abuse (OGBV).
Calm The Crowd offers users more granular control settings by prompting users to check their settings when a spike in abuse is detected. They can then set granular user controls, such as blocking, muting or restricting accounts a platform flags as likely to be inauthentic.
It would allow users to create their own keyword filters for the replies and comments they see, and the ability to choose the types of accounts they want to hide, see or limit replies from. ogbv.webfoundation.org/prototypes
Viral Notification provides greater user controls on a video sharing site. Here they can initiate Viral Mode, which was designed in response to a scenario where someone's content had unexpectedly gone viral.
In Viral Mode users can turn off commenting or downloads. This feature has a very clear button that users can access to enable this function. ogbv.webfoundation.org/prototypes
Reporting 2.0 offers an improved reporting flow that allows users to easily access information and effectively communicate the full scope of the abuse they are experiencing. It provides easy access to key terminology and policies.
For example, a hover button over the categories of abuse gives a short explanation of relevant policies or community guidelines so the user can ensure they are reporting abuse according to the company’s community guidelines. ogbv.webfoundation.org/prototypes
It also offers the ability to add contextual information to a report, including geographical, cultural and linguistic nuance. It also offers the ability to file a report in the original language of the abuse. ogbv.webfoundation.org/prototypes
Report Hub provides a reporting dashboard that allows users to track the status of all their reports using key milestones on a timeline - for example, ‘report made’, ‘report under review’, ‘review complete’, ‘decision appealed’.
The timestamps help the user understand the timeline of the process. The feature is accessible from the homepage at all times. Users also have the option to save draft reports, add further evidence, or even hand over the report to a trusted contact if they are feeling overwhelmed
To find out more about the other prototypes and for more information on how to use this work at your organisation, please check out our microsite: ogbv.webfoundation.org
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