Er, you could always do this.
https://twitter.com/CarlinaRivera/status/1412422980215447558
I'm baffled here. Do people think the problem of subway homelessness is that City is unaware of where homeless people are? That city social workers are standing by, waiting to rush out and fix everything, if only the public would call 311 and tell them where to go?
Also, after years of talk and billions in NYC Dept Homeless Services funding, where are all these city workers rushing to respond at 4AM or on a weekend? Hell, I'll settle for a city agency that even answers the phone after 5PM on a weekday.
"Now since there's a number other than 911, this problem will be solved!" Do people really believe that? I guess some do.. But it doesn't matter who answers your call. What matters is this:
1) Who will respond?
2) When?
3) What should they to do?
4) How can they do it?
1) Who will respond?
2) When?
3) What should they to do?
4) How can they do it?
And NYC's wonderful and underpaid 311 and 911 operators are quite capable of transferring calls from one system to the other. They do it a lot.
This wouldn't bother me so much if it were just a random tweet. But Carlina Rivera is a NY City Council Member (and a Capricorn, not that I asked linktr.ee/carlinarivera). This isn't "big." It's not anything. Certainly not a solution. We need better leadership. 
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