Startups are hard as hell when you’re low on cash. But the upside is well worth the pain.
Here’s how we scaled into 30,000 stores and 30 countries from a household income of $30k 👇
1️⃣ Do the unscalable
It’s the little things. The personal phone call. The personalized note and customer service. Getting on Zoom with an influencer. Scaled businesses can’t embrace the “human side” of startups the way you can. Lean in.
The more unscalable, the better.
2️⃣ Leverage authenticity
Authenticity is your fastest path to forging brand devotion. Luckily, you have it in excess. Your story, your character, your VIBE. Everyone roots for the underdog. Take your customers behind the scenes.
Don’t be afraid of the messy.
3️⃣ Embrace profitability
If you can’t pay the bills, either the business or your lifestyle will self-destruct. Focus on the fundamentals, and run a cash flow positive business—it will be scalable, durable, and result in higher valuations later.
Have a budget, have a plan.
4️⃣ Follow your intuition
Bootstrappers watch risk-laden competitors raise big $$$ and follow “playbooks” to scale. Block out the noise, and channel your intuition. The more your brand thinks different, the more you act different—and the more you stand out.
Manifest originality.
5️⃣ Build a community
Early adopters want to root for you—so give them a place to do it. And provide them incentive to do so. Reward them with education, access, and support. Involve them in decisions. Celebrate them. Above all, unify them.
Create a clarion call.
6️⃣ Rapidly iterate on customer feedback
While corporates slog, you can launch updates overnight, and engage customers for direct feedback. The more you do, the more loyal they’ll be. And the better your product gets.
It’s more than a flywheel—it’s a roadmap.
7️⃣ Ask for help, and build a network
You’re under-networked, but supporters WILL go out of their way to elevate you. Even the ones that can’t help immediately will remember you—and years down the line, those relationships will pay off in spades.
Be relentless, and patient.
8️⃣ Don’t stress the competition
Copying others is the fast path to irrelevancy. No one bets on a knock-off. If you want to pay attention to competitors, pay attention to what they DON’T do—and fill the void they leave.
When you pattern match, you fail.
9️⃣ Ladder up to opportunities
Every success is proof that you’re ready for the next big opportunity. No one jumps from rung one to rung ten on the ladder. Collect proof at every step—this gives you license to scale.
Maintain a growth mentality.
🔟 Be relentless, get up every day
Bootstrapping is a mindset. It starts out every morning with ask yourself: “How can I get one win today?” Your progress will compound by the day, and after countless pivots, you WILL overcome.
To grow our brand into millions of homes, we gave away 100,000+ free products.
Simply put, sampling is HUGELY underleveraged, and commonly more effective than traditional advertising.
Here’s how the best in the biz strategize to get their products into the right hands. 🧵
The Power of Sampling
-Sampling to the right people unlocks EXPONENTIAL value—retail placements, virality, user generated content, & more
-Customer loyalty skyrockets because recipients feel valued and grateful
-Sampling within communities unlocks organic buzz and word of mouth
Your VIP List
-If anyone could try your product, who would you send it to?
-Make a list across press, celebrities, and industry influencers—go big and don’t hold back
-Do it in waves—the more clustered your samplings, the more clustered your conversations
I've advised dozens of businesses on product innovation, from six-figure startups to eleven-figure conglomerates.
Here are the surprising frameworks the most successful ones use to incubate and market their products. 🧵
They don’t just see purchases—they see routines
-Instead of hyper-focusing on acquisition, they obsess over how, when, and why customers use their products
-New SKUs aren’t just revenue drivers—they’re to embed the brand further into the customer’s daily routine
They don’t just see customers—they see networks
-Activating word of mouth is priority #1
-Marketing is to establish purchase behavior for entire households and social groups—not just individuals
-Their products are designed to be shared
A checklist of things it took for us to scale to a 9-figure acquisition:
🌀 Product, Pt. 1: The Star of your Business
☑ Nail a pricing strategy
☑ Root product development in customer intel + shopper data
☑ Substantiate claims with studies and trials
☑ Consistently test + iterate; development is never done
🌀 Product, Pt. 2
☑ Research + incorporate third party data; monitor + explore trends
☑ Quality check vendors and logistics partners like your brand depends on it
☑ Expand into categories that are not just opportunistic, but construct a larger brand narrative
99% of brands are skipping out on opportunities to earn trust and engagement.
Here’s how the best in the game do it, and examples of where startups can make huge gains while their competition stands on the sidelines. 👇
Transparency: a word that has lost its meaning.
Sharing where ingredients come from? Giving back by planting a few hundred trees? I cringe through every halfhearted about page, wondering: what does this brand really stand for?
One good deed does not translate into authenticity.
The ones worth rooting for? Those offering a look behind the curtain into how their businesses operate, and all the messy failures along the way. And more importantly, showing us what the hell our money is actually supporting.
-Consumables hoarding is creating artificial shortages and disrupting orderly supply chains
-Most “small” businesses losing $1-10k/day
-Immediate, direct funding (not just loans) needed to save small entities
-Significant drop in investing and deal activity
-PDX stands to lose dozens of performing arts venues
-Xenophobic attacks on biz owners
-We can’t afford to NOT directly fund local recovery; as evidenced by prior recovery acts, it will prove more costly to rebuild than keep afloat
-The most marginalized and vulnerable must be first in line for assistance
-Washington is not trusted or expedient, thus we need to rely on community leaders to convey information
-Biz leaders have the appetite and ability to bridge comms gap between government and the public