Just read this excellent @FT investigation. Service charge transparency is a huge issue for leaseholders. I've spoken to dozens of flat owners in recent years who have had to pay towards a lift they cannot use, a gym they cannot access, or a concierge service that doesn't exist.
https://twitter.com/miss_marriage/status/1421007736209301506
@FT Have often wanted to try and pull together a list of the most random/ridiculous things listed in people's service charge breakdowns. Things like this👇. If anyone has any particularly bizarre things they have been charged for, drop me a DM. insidehousing.co.uk/news/news/hous…
@FT There are definitely issues with both social housing landlords and private landlords/management companies. From my experience it does often seem harder for leaseholders to challenge private companies over charges. But this is just from those leaseholders that I have spoken too.
@FT Also, think the service charge issue is an even bigger problem for shared owners. The fact shared owners pay 100% service charge regardless of how much equity they own, means that they feel overcharging even harder. Can make what should be affordable housing, not that affordable
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