How to build social capital with software developers (as a tech recruiter)
The gap in respect between the recruiter and tech communities is vast. I spoke with tech recruiters, community builders, software engineers and hiring managers to find out how to close it.
A thread.. 👇
1/ Learn about the tech(!)
No one is expecting coding expertise, but recruiters must at least be familiar with the work, how technologies fit together, what roles in an engineering dept do what and why. Kamrans tech roadmaps, a great place to start 👇github.com/kamranahmedse/…
2/ Er….actually do learn to code (a little bit)
Give it a shot, why not? You will learn more about coding by actually trying to do it. Take a Udemy beginners course, crank out some crappy code. The value of the embedded learning will far exceed the cost to gain it
3/ Join online recruiter communities
No need to figure it all out by yourself - join online communities of recruiters and learn what others already know. You’d be surprised how much knowledge is freely shared in these places recruitingbrainfood.com/big-list-of-on…
4/ Join online developer communities - IF there is no gate.
Listen and learn if and when you get in. Please no newbie moves - direct solicitation, job posting etc - ineffective, burns bridges, and reduces credibility, not increase it!
5/ Be honest with the mods if there IS a gate!
Own the fact you recruit - don’t fake who you are. Approach by offering your expertise. You are not a coder but you know how companies hire coders. This is inside information that devs might actually care a great deal about.
6/ Publicly ID as a recruiter - own it!
Most online communities are anonymous. Here’s where honesty is your superpower - have a tag or nickname which identifies you as a recruiter. Why not have a bit of humour about it too ;-)
7/ Gain trust by giving trust.
Share your LinkedIn early when interacting, remember you nothing to hide. Bonus - viewing linkedin requires the viewer to be also logged into linkedin, giving you a chance to see who has ‘viewed your profile’ - cool way to get both parties to ID
8/ Be helpful where you are the expert.
Look for comment threads for opportunity to contribute - problems with recruiters, issues with references, salary negotiation etc. This builds profile, credibility. In some communities, this is even explicitly displayed as a number
9/ Offer to moderate or create ‘the jobs’ channel.
Every significant community will have one. If it's not, create one. Provide a place where members can get job advice. Great position to be in, whilst building cred with the wider community by adding value to the community
10/ Consistency & Reliability Over Time = Trust.
It's a simple formula. It's also simply true. Be present in those spaces where engineers are and contribute positively to them. North star? Leave the community in a better place than when you found it.
11/ Made a great connection?
Find where your contact is elsewhere online. Follow their twitter account. Connect on LinkedIn if they have it. Be ambiently and benignly present. The opportunity to relevantly engage will emerge (see 8). Dean Da Costa page 👇 start.me/p/GE7Ebm/ssar
12/ Energy in, before energy out
Customisation is a demonstration of ‘energy in’ and encourages reciprocal response - ‘energy out’. Have you done your research? Example by @RecruitMark. Going to get a better response than ‘hope you’re well’ email, eh?
13/ Open questions > closed questions
Open questions build social capital. Closed questions expedite transactions. Understand which type of question to use and when.
14/ "Comment on programmers' marketability"
DO NOT commentate on how well they fit in with the job (something you can’t know), or whether you think they should be interested in it (again something you can’t know). Commentate on what about their profile made you reach out?
15/ In conversation with a software engineer?
Make the most of your time. Rare opportunity to learn from an expert. Budget time to learn from this person. Do not be the recruiter who rushes people off the call. And guess what? Listening is good for relationship building
16/ Keep in touch, especially if you DON'T have a job for them.
Move this relationship away from being purely transactional. Ask how they are doing, contribute something to the community that they may be able to help with, share some research you’re doing on salaries etc
17/ Develop a system to maintain contact
Memory alone will not suffice - recruiters deal with 1000x the number of contacts compared to normal people. At most basic, this is assiduous use of calendar; but better tools are out there - use a CRM.
18/ Attend these conferences online / offline
99.9% of other recruiters will not do this. Be the 0.1%. Main value? Not networking or leads, but fodder to fuel future conversations with people you need to engage with. This list looks ok dev.events
19/ Create community where is none.
Recruiters have enormous networks and are naturally advantaged as community builders - we just need a mindset shift from 'candidates' ➡️ 'community'. This doesn’t have to be ‘jobs for developers’. It could be developers for whatever
20/ Brainfood Live On Air
Above thread came mainly from this conversation 👇 - give it a watch if you want to get more context crowdcast.io/e/brainfood-li…
Hope you got value from this thread. If you did, give it a RT or send it to a recruiter who might need it. If you have any comments or critique, replies welcome.
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Listening to 广州新闻资讯广播 FM96.2 from Guangzhou live on Radio Garden to try and improve my Canto radio.garden/listen/fm96-2/…
listening to Cantonese language pop songs is weird. All the sounds are familiar to the ear, but as my acuity with tonal range and lack of vocabulary means I don't understand a word
I think being able to understand song lyrics in the language being sung is one tier of fluency below being able to tell jokes in said language
Listening to 講台 talkonly from Hong Kong live on Radio Garden to try and improve my Canto radio.garden/listen/talkonl…
they are talking about tech - sounds like consumer level advice on basic infosec. What do you do when the app wants access to your webcam?
lots of English loan words in there - 'patch', 'application', 'pen test'. Logographic languages have always struggled with the creation of new words - they have to be coined - so adopting English for tech makes sense
The meeting between recruiter + hiring manager is a critical part of the process. I spoke with dozens of recruiters from top class employers and condensed their insight into these 20 tips👇
1. Don't call them ‘intake meetings’
Language matters. ‘Intake’ is a one way download of information when the business needs you to be a two-way partner - the recruiting expert to advise and guide the hiring manager. Call it a recruitment strategy or kick off meeting
2/ Collect ‘Job conditions’ up front
Location, remote vs onsite, comp etc - most of this is not going to change, so why discuss it? Collect this up front to allow more time to agree on the important stuff - relationships, process, strategy. Use @jotform jotform.com
Listening to customer service call in radio to try and improve my Canto. The fella seems to be buying some kind of incontinence miracle cure radio.garden/listen/fm96-2/…
totally agree with the hosts - they had to get rid of that last caller. Onto the next guy (they are all guys?), he seems at least coherent, if not continent
brilliant pre-close there by the host. 'Would you like to order one or two?' Er....I will order one for now, thanks. SOLD!
How do you go about doing this? I spoke with recruiters, employer brand consultants, career coaches and headhunters currently based in China to find out.
1/ Tier 1 Cities - 4 universally accepted as ‘Tier 1’. These are Beijing, Shanghai, Guangzho & Shenzhen. Tianjin, Chongqing sometimes appear also. Classification is based on pop, GDP, infrastructure. Elite employers HQ in these cities in order to attract the best talent
2/ Hukou is the internal migration system, effectively an internal passport. People can move, but Hukou is tied to access to public services (i.e kids education, healthcare etc). Employers compete by offering relocating workers support in switching Hukou - not an easy process