What's a "working with me" doc at Monzo, and why are they so important? 🤔

THREAD 👇 an example of a Working with Me document. it covers "Wh
We all have different ways of working and communicating with each other. And it's important to keep that in mind as you grow.

So we encourage people to create a 'working with me' doc for themselves. It explains who they are, what they do, and how they like to work.
It might cover what they're good at. Or what they find challenging. Or maybe just how they take their tea ☕️

You'll find them linked in Slack on people's profiles. So it's handy if you're meeting someone for the first time and want to know their unique working style.
Some people like to make big decisions on the spot. Others need time to reflect. None of these ways are right or wrong, they're just different.

By giving each other a heads-up, we make sure that we're staying inclusive of these differences, not expecting the same from everyone.
It's totally voluntary, of course. Not everyone feels comfortable sharing these things with their colleagues.

And that's fine too ♥️

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More from @MakingMonzo

10 Aug
#ResultsDay can be a worrying time in the best of years. And even more so at the moment ♥️

But remember: exams are just one part of your journey.

Here are some stories from our team about the different routes they took before joining Monzo 👇
"I've been a bookseller, a personal trainer, taught exercise classes for people living with cancer, worked for a housing association, ran a cheese shop, taught EFL in Egypt for a bit and now I work for Monzo"
"I managed to just get passing grades and applied to uni last minute. I picked a subject I loved (Computer Science & Media). I failed my first year but retook it and graduated!

I ended up in a career I loved. I got to learn something new day and that changed everything for me."
Read 16 tweets
2 Mar 20
We just updated our tone of voice guide! It's an overview of how we write, intended for folks here at Monzo, but shared with the whole world.

Here's a two-minute taster 👇
We use the language our audiences uses. So no formal business speak.

Some easy replacements:

Assistance → Help

Ensure → Make sure

Query → Question
It also means technical language is the exception, not the rule. Because who calls money "funds"?

eg. Terminal → Card machine
Read 11 tweets

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