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4 Sep, 6 tweets, 3 min read
@AbsaKenya launched #AbbyByAbsa where you could transact from your account via WhatsApp & it’s given the platform a huge influence. Now @SafaricomPLC has followed suit. Tech is indeed changing.
You Can Now Check M-Pesa Bal, Airtime Via WhatsApp sokodirectory.com/2021/09/you-ca…

Thread.
@SafaricomPLC customers can now be able to check their Airtime balance as well as M-Pesa via WhatsApp. Indeed Social Media is taking a central stage with our lives in such a core & permanent altering manner.
@SafaricomPLC is currently sending customers messages informing them of the new feature which is set to excite the market. Soon, WhatsApp will be the most powerful social media platform. Communication will change forever.
The link provided takes one direct to WhatsApp where one meets with “Safaricom Zuri” that replies with 2 seconds sokodirectory.com/2021/09/you-ca…
To be verified, one will first have to enter the M-Pesa Pin before the request is completed. It is not clear whether Safaricom will go the Absa Bank Kenya way of where people can transact using WhatsApp. How the engagement looks like:
Many corporates are embracing WhatsApp because it is one of the platforms that people spend time the most. The trend launched by @AbsaKenya through #AbbyByAbsa will see the bank take a lead in creating a new cult of customers that love ❤️ convenience.

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