Update: The Disability Access Service (DAS) pre-arrival registration is now live on the Disney website.

Live chat is listed as available 7am to 11pm ET. Must be done between 2 to 30 days before park visit. Also - you can still register in person at Guest Relations in the park.
Here are all of the rules/terms for the live chat pre-arrival process.
If you pre-register, you’re eligible to pre-select up to 2 experiences (subject to availability) as early as 30 days (but at least 2 days) prior to park visit. These are in addition to in-park return times you will receive during your visit (similar to current system).
Disney says the "return time self-selection tool" that will allow you to book/redeem/change/cancel DAS return times in the Disney app is "coming soon." Until that feature launches, obtaining a DAS return time in the park works the same way it worked previously.
More details on the DAS page: disneyworld.disney.go.com/guest-services…

How to register for pre-arrival:

About planning your trip using the new DAS approval process:

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More from @ScottGustin

14 Oct
Let’s talk about Genie+ Lightning Lane and the 120-minute rule.

If the next Genie+ LL time for a ride is 120+ minutes away, you are eligible to book a second LL attraction 120 minutes after it was booked. But what happens when you book a Genie+ LL before park opening? (thread) Image
The "120-minute rule" allows you to book a Genie+ LL for later in the day -- but if it's more than 120 minutes away, you don't have to wait to redeem that LL. You simply wait 120 minutes and can book another Genie+ LL.

Both MaxPass and FastPass+ had similar policies.
To be clear: Disney has confirmed the 120-minute rule for Genie+ LL -- but there is nothing that really addresses booking a Genie+ LL *prior to park opening.* With MaxPass, it wasn’t possible to book prior to park open - so this is a new wrinkle.
Read 11 tweets
8 Oct
NEW: Disneyland made a small change to the virtual queue process for WEB SLINGERS: A Spider-Man Adventure.

Disneyland may now opt to pause virtual queue enrollment from time to time and open the standby queue for the remainder of an operating day.
Disneyland updated the wording on its website to reflect the policy change. The site now says "may require guests to join a virtual queue" vs. the old phrasing that said "join the virtual queue to experience it."
What does it mean? This basically means Disneyland can choose to open up the standby queue during the afternoon -- and guests can check the Disneyland app for the attraction status. If it says virtual queue, join. If it doesn't, you can join standby queue.
Read 5 tweets
8 Oct
NEW: Disney Genie, Genie+ and Lightning Lane will launch at Walt Disney World on Oct. 19.

At launch, Individual Lightning Lane attractions will be priced at $7-$15 per attraction per person. Everest will be the cheapest and Rise of the Resistance being the most expensive.
The Lightning Lane Individual Attractions at WDW will be:

Magic Kingdom:
Seven Dwarfs Mine Train
Space Mountain

Remy’s Ratatouille Adventure
Frozen Ever After

Hollywood Studios:
Rise of the Resistance
Runaway Railway

Animal Kingdom
Flight of Passage
Here is some sample pricing for Individual Lightning Lane purchases at WDW:

On Oct. 19:
Everest: $7
Mine Train: $10
Ratatouille: $9
Rise of the Resistance: $15

On Oct. 23:
Everest: $7
Mine Train: $12
Ratatouille: $11
Rise of the Resistance: $15
Read 16 tweets
7 Oct
Disney Cruise Line just announced "Star Wars: Cargo Bay” and "Fairytale Hall” for the #DisneyWish.

Honestly, I’m not quite sure what to make of this Star Wars experience - but it involves "augmented reality-enabled datapads to track and study the creatures on a series of special assignments."
Based on what we’ve heard about the Disney Wish so far, this ship is going all in on augmented reality.

That sound you hear is me sighing the loudest sigh ever sighed.
Read 4 tweets
18 Aug
BREAKING: Disney officially reveals Genie, Genie+, and Lightning Lane coming to Walt Disney World and Disneyland this fall. Genie+ and Lightning Lane will replace FastPass+ and MaxPass.

Genie+ will be priced at $15 pp/day at WDW, $20 pp/day at Disneyland

A breakdown thread -
Disney is introducing Lightning Lane -- the replacement for the FastPass “line.” Genie+, for a flat fee $15 at WDW and $20 at DL, gets you LL access to *most* attractions (ex: Haunted Mansion, Big Thunder Mountain). Genie+ includes 15+ attractions at DL, 40+ at WDW.
High demand attractions, like Seven Dwarfs Mine Train and Radiator Springs Racers, will be available as “individual attraction selections”. These will be priced per person per ride (pricing tbd) and get you access to LL on those rides. Max two Lightning Lane purchases pp/per day.
Read 15 tweets
16 Aug
BREAKING: The NBA Experience at Disney Springs at Walt Disney World will not reopen and is permanently closed. Image
Disney says this will not impact their other partnerships with the NBA or their business relationship with the Orlando Magic.

Disney will share an update about the future of the NBA Experience location at a later date.
The NBA Experience officially opened on August 12, 2019.

After two years and a pandemic, Disney is moving in another direction. Image
Read 4 tweets

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