It always struck me as absolute madness back in my software days a) how much working on the checkout drove sales relative to any product thing I could do for equivalent work and b) why I had to do this, because shouldn’t it be a solved problem.
Glad we’re working on it.
Glad we’re working on it.
https://twitter.com/levelsio/status/1449821367734444033
The fundamental thesis of Stripe Checkout is that if you have less than a thousand engineers working for you there is no way to have a sufficient number of them working on your payments UX.
We centralize this engineering effort to keep you and your team free to do actual work.
We centralize this engineering effort to keep you and your team free to do actual work.
This also lets us get returns to specialization, chase marginal opportunities which make no sense for most individual customers given effort involved but which are great probabalistically across network (“+1 bps for all Japanese customers transacting in dollars? AMAZING”), etc.
And of course if you’d rather have engineers build your own checkout experience, that remains completely supported. We just hope to make it unnecessary, and eventually to show you with numbers why it’s suboptimal, because we ultimately want your business to flourish.
Also selfishly as an engineer, and altruistically as an observer of the culture of engineering orgs, this liberates engineers from having to spend lots of time implementing things that have a huge value to fun/challenge/intellectual content ratio.
It’s extremely difficult to hire and retain good engineers when you have to say “I know we sold you on doing great creative work. Instead I would really like you to go into this browser compatibility matrix and make sure autocomplete on each field is sensible. Note: 67 browsers.”
We all know how that conversation goes with a staff engineer in most places.
“Alright. Works in Chrome.”
“And the other 66?”
“Should work in FF.”
“So it’s red in other 65?”
“It’s I-can-get-another-job-any-time in the other 65.”
“Alright. Works in Chrome.”
“And the other 66?”
“Should work in FF.”
“So it’s red in other 65?”
“It’s I-can-get-another-job-any-time in the other 65.”
If that strikes you as a wonderful challenge to work on:
stripe.com/jobs
For all the challenges shaped like this, we just structurally care more than almost anywhere else in the world you could work on them.
stripe.com/jobs
For all the challenges shaped like this, we just structurally care more than almost anywhere else in the world you could work on them.
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