Didn’t know that @chughesjohnson started a “working with Claire” @stripe. Brilliant! Makes me want to update and share more broadly the one I did a few years ago:
Interesting point here! Can’t the structure/team/culture be built so that team members (versus just leadership) are incentivized, rewarded and empowered to stop things? Sounds healthier/more scalable! cc @julien_c@Thom_Wolf