"Zuckerberg testified last year before Congress that the company removes 94 percent of the hate speech it finds. But in internal documents, researchers estimated that the company was removing less than 5 percent of all hate speech on Facebook." washingtonpost.com/technology/202…
This is a key point that researchers have been underlining for years. Facebook is often touting that it removes huge amounts of hate speech *that it finds*, but has never publicly admitted that there is a large universe of posts that never cross moderators' screens.
This is a key point in #MalignCreativity, the study I led @TheWilsonCenter around gendered abuse in the 2020 election. Because abusers are good at adapting to platform rules to avoid detection, their violative posts are often not found by platform systems. wilsoncenter.org/publication/ma…
It also means that posts like this, released after @FrancesHaugen's whistleblowing, aren't worth very much. We know that FB isn't finding all the hate speech on its platform. Even if it were, comparing the effect of cat pics to vitriol is not valid. about.fb.com/news/2021/10/h…
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