Thread by @felixsalmon

I have this theory that professionals can only communicate in 2 directions, which is why it’s very rare to see union leaders in the press. A short 🧵…

https://twitter.com/TheStalwart/status/1453701077124141056

CEOs communicate down, to their employees, and also out, to the world. They’re generally the main spokesperson for the company.

Individual experts within the company are sometimes asked to talk about their area of expertise, while also communicating up to their managers. Out and up is ok.

Middle managers, who have to communicate both down to their direct reports and up to their own managers, are quoted less often: down and up and out is too many directions.

Union leadership has to communicate to members and also to employers. It’s a delicate balance at the best of times. Adding in public messaging would only serve to confuse matters, which is why you tend to see it only at the very biggest unions, dealing with many many employers.