Ten Tips to slump-proof an estate agency

1. Prospecting

Such an important activity that agents should be doing right now. They can no longer wait for the business to come to them, they must go out & grab it. Savvy ones have seen this time coming and are ahead of the curve.
2. Database Building

High Street agents already maintain a list of contacts but extra effort to expand it can bring huge rewards.

Make sure that your own website has a customer-acquiring system embedded; we are starting to market one that has a seriously impressive ROI.
3. A Polished Pitch

It’s hard enough to secure that market appraisal appointment, however, the real pressure starts once over the threshold.

Professional, persuasive and trust-inducing presentations, that avoid pulling down competitors, will help lift your closing ratio.
4. Confidence to ask for a strong fee

Know your worth & avoid going down the lazy route of racing your fee down to non-viability. You offer a lot, you work hard to go above & beyond to obtain the best price for your client & chase it to completion, be rewarded appropriately.
5. Vendor-Paid Advertising

The market has changed a lot from the days when everything could be included within the sales fee & subsidised by the agent until completion monies from any sale came in. Whatever you might call it – marketing fee, etc – it’s time to bring it in.
6. Withdrawal Fee

Controversial but we believe it’s time to recognise that, with a market starved of new instructions, all listings must bring in recompense for the investment made by the agent. If a client blinks at this proposition, are they really serious about selling?
7. Introduce tech to reduce selling times

The quicker a transaction goes through, the less time for anyone to change their mind or to encounter circumstances which may kybosh a sale. Also, just by encouraging vendors to obtain searches pre-instruction can save a lot of time.
8. Referral fees are available from other sources

Not just on conveyancing & financial services. We are working with several companies who supply services/products that are happy to pay either an introduction fee or split commission earned e.g. @rightsignal1.
9. Invest in your own website

Cut back on national portals if you’re not yet ready/prepared to leave them & put the budget released to work on your own site. We’ve just done a whole thread on this today, please seek it out and take our suggestions on board.
10. Diversify

You have premises and a database; why not explore the ways you could exploit both to bring in additional revenue to make up for any shortfall from the lack of sales transactions?

We are working with several companies who would love to talk to you about this.

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More from @YorkshireProps

11 Nov
With the culling of property newspaper advertising & print marketing in general too, where now lies the general marketplace for all things property?

The portals? Nope, they're just property directories & entertainment channels.

Radio/TV? Nope, too transitory + very expensive!
How about an estate agent's own website?

You've already spent money creating it, why not let it earn its keep & work hard for your business?

Change people's perception & utilise it as your very own digital local newspaper where there can never be any intrusion by competitors.
Drive traffic to it, build an audience & capture visitor's email addresses.

Regard your database as your subscribers, interact with them often just as newspapers do.

If you can't pull people into your physical office, the least you can do is pull them into your virtual office!
Read 11 tweets
25 Oct
All the PCs in our office have this site - rummage4.it - as their Home Page.

This is a search engine for Google.

An interrogator of Google.
Why would anyone create such a site?

Here's the explanation as displayed on the website.

This one of a suite of tech products devised by @Robert_May_.
The options on the Home Page now include the facility to search within @rummage4_prop using the incorporated icon.

The search box automatically picks up any property reference and asks the following:
Read 8 tweets
5 Oct
So this arrived at the office today.

The Rolls Royce of vacuums, as stated by Forbes Magazine.

Can't wait to put it through its paces.

Review published soon.

@lupe_technology

#excited #whatifitssogoodwedontwanttosenditback Image
@lupe_technology A review in the form of an on-going twitter thread.

The Lupe Pure arrives in a solid box weighing in at 9.3kg.

The inner branded box (photo above) eases out of the outer packaging by using a well-placed sturdy handle.

Below is what you see when you open up the inner box. Image
It takes very little time to remove all the items and assemble the cleaner as shown below; three main parts - the main body, wand & cleaning head.

Attach the battery and away you go!

Accessories, a mount for them & a charging unit complete the package.

Very stylish & nimble. Image
Read 10 tweets
5 Oct
We've posted about this before but in this current high-demand, low-supply market, it might be in their best interests for agents to give this concept some thought.

Some may already have it in place, it certainly helps cash-flow when things are tight.

agentresponse.co.uk/how-to-set-up-…
The constraints presented by a low-supply market suffocate estate agency.

Reduced revenues lead to smaller profits potentially resulting in a constant battle to stay in the black.

Before the doors even open on a Monday morning there are significant fixed costs to be funded.
The market has enjoyed a sustained period of good trading culminating in the recent windfalls received end June & end Sept.

We know it has been good because few agencies have closed and many have opened up or expanded.

Healthy revenues have helped fund the growth of proptech.
Read 7 tweets
5 Oct
We've just seen an email exchange between a current Rightmove customer and the company.

First thoughts, other than why is it so expensive?

Why complicate a simple matter?

Why call the new package Optimiser 2020 when it's now 2021 and many will be moving to it in Jan 2022?
The Optimiser package, launched in 2015, is being 'retired' & agents moved to Optimiser 2020.

Optimiser 2015 membership is £1505.75 per month,
Optimiser 2020 membership will be £1900.00 per month.

That's a 26.2% increase!

It's not even the TOP package, you can buy extras!
So, what's been added to justify this increase?

We can see 'Access to seller targeted Sold By Me', but it seems this is a chargeable extra (doesn't use the word FREE unlike below)

You get FREE access to Opportunity Manager but only if ALL of your branches are on Optimiser 2020
Read 12 tweets
12 Jul
Estate Agency Websites - A THREAD

We are constantly repeating our belief that an estate agent’s own website is their most under-rated, under-utilised and under-invested in marketing tool.

It’s an agency’s very own Town Square; a place where no competitor can be heard.
It acts as many things; An agency’s very own online digital magazine, a unique brand ambassador, a place where they can interact one-to-one with people interested in property.

Such an important part of the agency’s DNA.

So, why then are many sooooo disappointing?
Do some agencies regard them a necessary evil; ‘Well, the competition’s got one so I suppose we had better have one’?

Some firms don’t even bother to build one, their Home Page consists a few company details and a search box which takes people straight to Rightmove. That’s it.
Read 15 tweets

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