Taylor Holiday Profile picture
Nov 11, 2021 8 tweets 3 min read Read on X
Introducing the largest publicly available (fact check?) eCommerce data set.

~230 brands totaling $2.3B+ in annual online revenue and over $250M in spend

Updated weekly at: commonthreadco.com/blogs/coachs-c…

Thread with benchmarks and YoY %-changes 🧵
*Notice before reading the thread*

Data doesn't give you answers it helps you discover the next questions to ask.

Benchmarks are generally useful and specifically useless.

Use this material to provide context to your journey, challenge your perceptions and then keep digging...
1/

eCommerce MER (Jan.–Oct.)

- 2020 YTD: 5.71
- 2021 YTD: 5.02
- Change: -12.09%

iOS 14.5 Effect on MER

- Pre-iOS (Jan.–May): 4.88
- Post-iOS (June–Present): 5.16
- Pre vs Post Change: +5.67% Image
2/

Facebook Reported ROAS (Jan.–Oct.)

- 2020 YTD: 2.01
- 2021 YTD: 1.78
- Change: -10.80%

iOS 14.5 Effect on Facebook ROAS

- Pre-iOS (Jan.–May): 2.13
- Post-iOS (June–Present): 1.46
- Pre vs Post Change: -31.56% Image
3/

Weekly Avg. Facebook Spend per Account (Jan.–Oct.)

- 2020 YTD: $12,131
- 2021 YTD: $15,490
- Change: +28.23% Image
4/

Weekly Facebook CPM (Jan.–Oct.)

- 2020 YTD: $8.31
- 2021 YTD: $12.73
- Change: +53.17% Image
5/

MoM (last-28 days)

- Facebook Spend: -7.39%
- Facebook CPM: +37.91%
- Facebook Rev.: -27.50%
- Facebook CVR: -20.91%
- Facebook ROAS: -22.09%
- MER: Rev ÷ Spend: +0.26%
- Google CPC: +12.84%
- Google ROAS: +1.24%
6/

If you’re a CTC client or ADmission member: We’ve already sent password-protected access to 3x the data sets.

For everybody else, get weekly updates on every metric here 👇

content.commonthreadco.com/ecommerce-data…

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More from @TaylorHoliday

Apr 10
CTC just had our best quarter ever.

It came just 18 months after our worst.

If you run a service business I hope to save you a lot of pain and failure by sharing mine.

Here are 5 things that led to a dramatic turnaround despite a worse macro environment.
1. Product/Market fit.

I have been leading boot strapped businesses my whole life. We think like boot strappers and market like boot strappers.

Profit has always been the focus of our service.

This was the wrong message for the last era, I failed to understand that then.

But in THIS moment, it's everything. All of our methodologies and systems have been a preparation for a moment when business objectives would change to a focus on profitability.

Takeaway:
Press hard to understand how your offering UNIQUELY matches the present need of your customers.
2. Tenure of our staff

Our average tenure per employee is at an all time high.

I can't understate how much this matters for a human service business.

During COVID there was so much demand and we grew so fast that at one point half of the employees of CTC has been with the company for less than 12 months.

It is very hard to effectively onboard and train that many people while maintaining the same standard of work.

We are a smaller more experienced team today and the quality of work, and capacity of the staff reflects that reality.

Takeaway:
Grow with intention and keep an eye on this graph it is a proxy for the quality of your work.Image
Read 7 tweets
Jan 26
CTC has been responsible for delivering tens of thousands of ads a year for over a decade.

Here is the creative strategy process we have built.

You won't be surprised to find that it begins with clarity of the financial objective and flows out from there.

It goes like this...
Step 1 Set the financial goal and media budget

Retention model + Spend/aMER model set both

Growth strategist sets the channel allocation and efficiency expectations based on whatever measurement you want.

Only NOW do we have the necessary constraints to build a creative plan Image
Step 2 Build the Marketing Calendar

Product releases, promotions, key cultural moments, campaign launches anchor the production planning process and maximize impact by allowing the brand to deploy consistent marketing messaging ACROSS CHANNELS. Image
Read 10 tweets
Jan 25
Anyone wanna bet I can increase your monthly email revenue next month in one thread?

Here's how to do it:
Right now for February determine how much email/sms revenue you need to generate.

Whatever number you get add 10% to it.

Got your number?
Ok now open a spreadsheet and put dates in the left hand column and in the next column plot every email and sms you plan to send.

Assign each of them an expected revenue. To get that number you will likely have to analyze historical comps.
Read 10 tweets
Jan 24
Offer > Audience > Angle.

Its the perfect creative ideation framework.

Struggling to come up with new ways to approach the account?

Here's how you can use this rubric to come up with unlimited ad concepts.
Start by holding 1 constant.

Choose your best offer:

For the sake of this example we will use the Bambu Earth ultimate mini kit... Image
Now think about 3 DIFFERENT audiences that would be interested in that product, the more specific, the better.

- Conservative women
- Single women 50+
- Woman who use homeopathic medicine and distrust anything chemical
Read 7 tweets
Jan 8
We sold over $100M worth of silicone wedding rings in 4 years with QALO.

We did it primarily with product on white ads like this one.

No fast edits, crazy hooks or fake UGC.

Here's how we made this ad so successful without touching the ad account... Image
I believe the job of a direct response ad is to get the customer to buy RIGHT NOW.

But in order to do that you have to till up the soil a bit.

You need to prepare them to purchase. That involves surrounding them with signals that this is the product for them.
If you didn't see my tweet Saturday, watch this to see what I mean...
Read 17 tweets
May 31, 2023
1/ You have heard me say you should never turn off a Facebook ad.

But what about an entire ad channel?

Many brands come to us wondering about Pinterest, Snapchat, Tik Tok and other media channels.

So how do you know if an ad platform is worth it?

Let's get nerdy...
2/ While we believe that your aMER should ultimately govern your media budget there is an important question to be answered about the allocation between channels.

Here's where Statistical Hypothesis Testing steps in - an advanced math concept comparing data sets.
3/ Though it’s an advanced mathematical concept, the best way to think about Statistical Testing is as a simple question:

Is one set of data points like another?

Of course, the answer is a little more complicated than a simple side-by-side comparison.
Read 22 tweets

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