1/This is a sobering, important article, with devastating observations from a formerly homeless Veteran. Mailing medication to someone who is homeless? Yikes.
Let’s learn from the unfavorable experiences.
(Research on that in next tweet)
Let’s learn from the unfavorable experiences.
(Research on that in next tweet)
https://twitter.com/bungarsargon/status/1458421043253612552
2/Our research finds that persons who are homeless, Veteran or not, are often subject to misunderstanding or stigma, and that aspirations for what makes care good are not interchangeable with mainstream concepts - @AllysonVarley journals.sagepub.com/doi/abs/10.117…
3/In large VA-funded research studies. we find that intentional efforts to tailor the design & delivery of primary care for persons experiencing homelessness, prevents unfavorable experiences in care! journals.lww.com/lww-medicalcar…
4/Our standard approaches to engagement and care set up for conflict, misunderstanding and professional failures - it need not be that way, but we must, *must* learn from the patients who tell us “this is not working for me”.
Wherever we don’t listen, we don’t learn /fin
Wherever we don’t listen, we don’t learn /fin
5/By the way, my views are my own. They are not formal positions or responses of the US Department of Veterans Affairs. But I am very thankful to our Veterans and to the VA HSRD branch for allowing us to work on understanding & improving care
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