I'm laughing and crying at the same because this is actually how it works 🤣😭
https://twitter.com/JohnONolan/status/1277934977754132480
I also recall @zeeg once talking about customers on a $50/mo sub wanting custom legal terms / NDAs / security reviews etc... but I can't find the tweet. It'd take us years to recoup the cost of onboarding them.
The latest one today is "Dear Scott, we signed up to your service and now as our supplier your are required to x, y and z". Security questionnaire, supplier questionnaire, NDA, provide various compliance certs if we have them and they need our invoices in a different format 🤷♂️
Sure, I get companies have requirements, but isn't the best approach to reach out first? Signing up and then hitting us with some obligation you think we now have seems like the wrong way to approach this!
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