1/ Last month, @web and I did a webinar on the importance of Retention, Brand Equity & Storytelling and why these are now critical pieces of the DTC growth strategy.
1/ Emerging DTCs can rarely afford to allocate massive brand marketing budgets like incumbents can.
A low hanging fruit way to get started: reserve 30-40% of retargeting media spend towards brand marketing.
2/ Suppose 100K visitors hit your site in a month. 1-2% convert and with some solid retargeting flows you’re even able to bump that up slightly as well.
3/ But what happens to the 98,000 people who will not end up buying?
Ideally you send them on their way as fully educated about your brand as possible.
1/ Launching a DTC brand in 2019? I asked 18 DTC thought leaders, execs and investors for one piece of advice to share with you. Here's what they had to say:
2/ On understanding your customer:
3/ "Open one experiential store early. Make it your office. Defray your rent expense and get a built in customer feedback lab."