The #warranty is a fascinating piece of brand backing and marketing. Take #Dyson Cinetic Big Ball™ upright vacuum 5 yr warranty. Claiming "The only vacuum cleaner with strong suction and no filters to wash or replace". Only problem? Has filters. Thus will need to be replaced.
This isn't some absurd claim. This is just how filters work. Their job is to catch particles/dirt/etc as air enters a motor/engine/system. They work. Thus dust collects. Thus filters get dirty. Thus filters must be replaced.
I just ordered these filters from Amazon, to arrive tomorrow, for $65~ish (takes 2). My alternative, for the 5 year warranty, is to drive 23 miles to the service center (I live in a big metropolitan area; most probably farther).
Taking average Cali salary from google as $65,539, working 52 weeks for it, you pull in $1260.37/week. At 40 hours per week that's $31.51 an hour. Let's say I can do the 40 miles round trip for $10~ish gas, trying to use my warranty is currently a $41.51 expenditure.
If I want to say drop this off at 9am, that 23 miles in Los Angeles traffic is going to take me an hour of my time. Let's be pessimistic it will take that each direction, and we won't count the time dropping off the machine. Current cost of free warranty, $104.53.
What to do? Well, if you work in technology you can use it for content on your social media, showing he world how your brain likes to work on things by examining the direct claim, and then stepping back and looking at the entire system, and how it functions.
Or, perhaps if you've been wondering, despite a long time on twitter, which tweet to reply to so that the @threadreaderapp will unroll your tweet correctly, you could take an opportunity to test that. Let's find out together shall we?

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More from @shawnjburke

13 Feb 21
After something like 25 years I'm trying to switch away from @Verizon to @TMobile. Not going well. Order# 7108453467 from 02/05/2021 at 03:39 AM PDT has disappeared. I live by my phone. Just want a good partner. Feel like phone companies are the new "car salesman".
@Verizon @TMobile For instance, is it weird that I feel like if I call up the sales person, or chat with them, or just use the website myself, I have this crazy idea I should get the same pricing? My experience. Each person gives me a different quote. Always gaming the price it feels like.
Then there was the "free tablet". Except for the $20/month you pay for the service. You know, a $240/year tablet, not a free one.
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