17 ways your startup can get its first customer:
1. Comment on the first tweet in this thread (above) with a link to your product.

I'll check out every product that's linked.

If I get decent responses I'll pick the best one and amplify your startup across my network of 10K+ followers.

We'll find you a customer.
2. Build distribution before launch

Distribution is the new product.

Relevant audiences are more valuable than ever.

If you're in early idea phase, now's the time to develop an audience on twitter that you can then pitch your product to.

Roadmap: twitter -> email list -> sale
3. Twitter DMs

It's insane the caliber of people on twitter that let you send them direct messages.

CEOs, VCs, celebrities and professional athletes.

Find 100 potential customers in your niche and message them.

Make it worth their time and someone will respond.
4. Find early adopters

Depending on whether your product is B2C or B2B there may be a group of people more open to trying it out.

Tech early adopters hang out on forums, hacker news and work at other startups.

Find lists of VC backed companies and contact them.
5. Join an incubator

Startup incubators come with a built-in network of potential first customers comprised of other startups / alumni.

If you're B2C, there are probably a lot of early adapter types that work at these companies.

Go to their networking events.
6. Investor networks

Similar to the power of an incubator, experienced investors should be able to introduce you to potential customers, or point you in the right direction.
7. Friends and family

The obvious choice for mainstream B2C products.

If you can't convince your mom to be your customer maybe your product isn't ready for primetime.

Or your mom doesn't like you.

In all seriousness though, mine your networks of existing contacts.
8. Cold email

If cold email didn't work, I wouldn't get 50 sh*tty emails a day from lame B2B companies.

It works.

Figure out the titles of likely decisionmakers and buy a batch of emails from a lead service, or track them down yourself.
9. LinkedIn Inmails

Similar to cold emails, LinkedIn Inmails are where bad companies go to die.

The bar is so low here that if you can convey your value proposition clearly, you're doing better than 95% of your competition.

Write like a human and offer something humans want.
10. Industry Events

Depending on your niche, there's probably a slew of related conferences you can go to.

Hang out outside and hand out flyers.

Buy people drinks at the hotel happy hour.

Walk the trade show floor and bump into people on purpose.
11. Join an entrepreneur community

There are thriving communities of likeminded folks online trying to launch businesses.

Join one of them.

You're apt to find someone on Trends, Indiehackers, ProductHunt etc. willing to try your product.
12. Launch on ProductHunt

ProductHunt is a platform for new companies to launch their products.

Early adopters check it out every day to see what cool stuff humans have cooked up that they can try out.

Getting traction requires real planning and strategy, so do your research.
13. Pitch your competitors' customers

Most B2B companies showcase testimonials from existing customers.

Reach out to these chatty customers and tell them you have a better solution and they can try it for free.

You'll even stop by their office and install it yourself.
14. Guest blogging

This sounds super lame but can be powerful.

Find blogs that cover your space and pitch them articles.

Come up with 2-3 ideas that would add value for their audience and pitch them via cold email.
15. Google Ads

Google is a magical internet wishing well where people show up and say "Give me X product or service."

If you can't get a customer from paid google ads, give up.

Unless your product is so unique that no one in the world has thought to search for it.

It's not.
16. Product review blogs

Product review and comparison sites are big business.

Most of them are driven by affiliate revenues, meaning, they review your product in the hopes someone clicks through and buys.

Cobble together basic sales tracking and get in the game.
17. Give something away for free

The B2B freemium model works.

For B2C, is there something cheap you can offer your target demo?

- Newsletter
- Free guide
- Try to buy
That's it for now.

If you found this useful please retweet the first tweet because others might too.

If you're looking for your first customer, don't forget to comment on the first tweet in this thread.

Follow me at @bbourque for more threads like this.

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More from @bbourque

12 Jan
There are 5.14 billion Google results for "how to build a startup."

Most are a waste of time.

Here are 5 that are pure gold:
1) Learn from Elon Musk, Mark Zuckerberg and other top entrepreneurs.

Essays, videos and interviews on startup topics including fundraising and growth from the best founders of our generation:

ycombinator.com/library
2) Join a community of like-minded entrepreneurs.

Success stories, case studies and camaraderie as hustlers build side projects and MVPs in public, sharing what they learn.

indiehackers.com
Read 8 tweets
10 Jan
Y-Combinator has invested in 3,000+ startups worth over $600 billion today.

Here are 22 startup insights from YC's legendary cofounder, Paul Graham (Vol. 1):
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"Competitors are rarely what kills startups. Poor execution does."
Read 26 tweets
9 Jan
Apple, Nike, Red Bull.

3 legendary companies. 1 common brand trait:

A hero's narrative.

Here are the 3 types of problems your brand must solve to turn your customers into heroes...

(and win their loyalty forever)
1. Solve an external problem.

This is the most basic type of problem your customer faces:

Apple: I need a computer to process information and surf the web.

Nike: I need a shoe to protect and support my feet during physical activity.

Red Bull: I'm tired and need to stay awake.
2. Solve an internal problem.

"Companies tend to sell solutions to external problems, but people buy solutions to internal problems."

"By assuming our customers only want to resolve external problems, we fail to engage the deeper story they're actually living."
Read 9 tweets
6 Jan
15 forms of leverage to supercharge your startup:
1) Strategic board members / advisors

Strategics are well connected in your industry.

They’re often entrepreneurs or CEOs who’ve successfully built companies before.

They can offer crucial intros to potential customers and should have a lot of ideas on how to grow.
2) Tribal signaling

Many companies use virtue signaling to appeal to specific tribes.

Patagonia's sustainability programs target net-zero carbon emissions.

Their goal of producing all clothing from renewable resources attracts green consumers.

What tribe can you tap into?
Read 17 tweets
31 Dec 21
The 5 best threads on "lessons learned" in 2021:
5. Nik shares insanely rich content on DTC marketing all year long.

His 2021 retrospective highlights characteristics I value: integrity, consistency and positive-sum people:

4. Jesse is a force-of-nature entrepreneur who’s taken to sharing his insights on bootstrapping successful companies.

These 21 lessons are about how to handle the hard things to grow a startup.

Each of them rings true and was earned through battle:

Read 7 tweets
31 Dec 21
I joined twitter in 2008 but rarely used it.

That changed this October.

Since then my threads on startups and marketing have been seen over 13 million times.

Here are my top 9 threads from 2021:
22 reflections on how to succeed within a startup, from my experience helping grow a unicorn:

22 recommendations to maximize your startup's performance in 2022:

Read 11 tweets

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