Thread by @Delafina777

Me: I would like this color paint

Sherwin Williams: cool, we can make that in an enamel, you’ll want this primer

Me: cool, I’ll get the primer today. Can I get a sample of the paint?

SW: No, you have to go to Lowes to get samples of Sherwin Williams colors

Me: ok…?

Lowes: we don’t have samples in that base, but we can sell you a quart of satin enamel in that color

Me: fine, let’s do it

- - 1 week later - -

Me: ok, I am here to buy a gallon of paint in this color

SW: we can’t make that color

Me: in enamel?

SW: in any base

Me: …what?

SW: the closest base we have will make a very different color

Me: so you just don’t have the right base in stock?

SW: no, we don’t make a base that will make that color

Me: then why am I holding a Sherwin Williams paint chip in this color?

SW: I don’t know, but we don’t make a base that will make that color. The closest one we have is going to look pretty different.

Me: But I literally have a quart of paint at home in this color and I have painted part of my cabinet and it’s an exact match.

SW: but you didn’t get it here

Me: no, I got it at Lowes

SW: ah, well, maybe they have a base that can make it

Me: Lowes… has… a base… that can make… a Sherwin Williams color… but the Sherwin Williams store… does not

SW: I guess, yeah

Me: so I should go to Lowes

SW: I mean, I can’t speak for them

Me: ok bye

SW: why don’t you just pick a different color?

Me: because I am going to Lowes, where they can make me more of your paint

Lowes: yup, we can make that!

Me: cool!

Lowes: wait, we don’t have that base in stock. But they have 4 cans of it in Tukwila, so you can go there.

Me: ok, thanks

Tukwila Lowes: we don’t carry enamel paint

Me: Renton Lowes told me you have four cans of the enamel base in stock

Lowes: <sarcastically> well wasn’t that nice of them

Me: I don’t understand, do you not have the correct finish?

Lowes: <as if speaking to a child> we don’t carry enamels

Me: ANY enamels?

Lowes: no enamels

Me: Renton literally took me to a shelf full of enamels

Lowes: they must not have been enamels. We only carry acrylics

Me: <looks up the base I want on the website> It says you have four in stock

Lowes: oh, you didn’t say you wanted enamel for furniture and cabinets

Me: what… else… would… you… use… interior… enamel… for…?

Lowes: I guess we do have it

🤷‍♀️

Now that I have finished screaming in my car, I’m headed home.

Let’s hope it’s actually the correct color.