The Real WebbMD Profile picture
Mar 15 10 tweets 2 min read
"Non-Compliant"
"Difficult Patient"
"Poor Historian"
"Unreliable"
"Drug-Seeking"
"Low Health Literacy"
Or the indefensibly still in use, "Poor Protoplasm"

So many of the labels Medicine uses for patients are just a way of saying, "Not one of Our People."

#MedTwitter
2/ Medical Students and Residents, don't accept this terminology; don't allow it to dehumanize your patient, remove their agency, and undermine their care. Phrases like these can and do kill people. Fight back against this; both subtly and explicitly. #MedStudentTwitter
3/ When someone on your team says the patient is non-compliant, ask whether the plan they 'didn't comply' with was guided by shared decision making and realistic considering their healthcare barriers; ask whether the plan was discussed with them, and if they consented to it.
4/ When the attending says the patient has "poor protoplasm," ask what that means in biomedical terms; don't accept hand-waiving and dismissive, patient-blaming answers.
5/ When they say the patient has "low health literacy," question how much effort the team has actually taken to explain things well and empower that patient.

Challenge these narratives. Don't let them persist and become a part of the patient's care; because it might kill them.
6/ And use the power you have to tell the counter-narrative that your patient, whoever they are, absolutely is one of "our people." Use your presentation to tell about their life; how they are a loyal friend, a caring father. Mention their hobbies and interests, their passions.
7/ Medicine is dehumanizing to patients; use your words to humanize them, to bring forth the personhood we ought to see in each patient but so often fail to. You are the one presenting the patient on rounds, building the narratives around them; you have more power than you realiz
8/ This shouldn't be necessary. It's awful that it is. As doctors, who else is "Our People" if not our patients? That bond should be enough. But it isn't; bias, prejudice, and narratives the patients never hear still impact their care on a daily basis in our healthcare system.
9/ We have to change that. Urgently. Let your FIRST loyalty be to your patient, not your attending or your inpatient team. Defend them in rooms they aren't in as though they were your best friend or a member of your family, and you will teach your co-learners to do likewise.
10/ A generation of doctors that are more loyal to the patients they serve than to their profession would revolution medicine. And far from undermining team cohesion, it would build camaraderie on the solid ground of shared purpose.

It all starts with you speaking up on rounds.

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More from @tjwebbmd

Feb 7
I don't know who on #MedStudentTwitter needs to hear this, but Step 1 is not the High Jump. A high score doesn't win, and a low score doesn't eliminate you from contention; it doesn't determine how good of a doctor you will be, and it certainly doesn't determine your worth.
It's not really a competition at all, but if you need a track and field analogy it's more like that weird water obstacle in the Steeplechase.

You might leap right over it. You might stumble. You might fall face first with an embarrassing splash and get trampled a bit like I did.
But all that matters is that you get over it somehow; and then you can keep running. If you really stumble it might mean you have some catching up to do, but the nice thing about this- compared to the real Steeplechase- is that finishing is the goal, not beating anybody else.
Read 6 tweets
Feb 7
"Live like a resident for a few years so you can pay off your debt" appears to be a bit of a controversy right now.

I finished college with $0 in debt and about $1,000 in savings. By the end of residency in 2016, my med school loans had grown to $470,000.
2/ My living like a resident included a lot of awesome factors. I was married; we had 2 children and an awesome dog we had adopted in med school. We had a reliable baby sitter and went on dates semi-regularly. We had a little rent house that was fairly priced. We had two cars.
3/ If we had continued on my resident salary- or given ourselves a 50% raise- and used the rest of my new income to pay loans, we would have been able to pay off my med school debt in about 5-6 years.

That does sound really nice, but I don't think it would have been sustainable.
Read 24 tweets
Feb 6
There's this theory that "capitalism breeds innovation," so our healthcare system must be improved and advanced by the competition of private insurers.

It fails because it doesn't account for the fact that all innovation of insurance companies is directed at increasing profits.
2/ Under our current model, there is no incentive- none at all- for insurance companies to innovate in the direction of improving peoples' health; not the health of their clients, and certainly not the health of others in our society.
3/ In most industries, if you get poor service or have deeply negative experiences with one company, you try a competitor. You can typically do it right away, even with other forms of insurance; I can switch from Geico to Allstate tomorrow if I want to.
Read 14 tweets
Feb 5
Thinking about the attending physician that once told me I was taking too long on informed consent with patients. "It's good to be thorough, but sometimes you just need to get the form signed and go."

Miss me with that for a million years.

#MedTwitter #MedEd
2/ A robust informed consent process prior to a treatment or procedure is not a "stretch goal" if we have enough time. It's not even the highest ideal of patient autonomy; it's the barest essential, the last line of defense that keeps medical care from becoming medical violence.
3/ In ideal patient care, everything is informed consent; just with other things tacked on to it. The goal of an office visit is to listen well, diagnose, explain, and reach a shared plan; it's just informed consent with a differential diagnosis and branching treatment paths.
Read 8 tweets
Jan 22
A 🧵 on white privilege, and the way it operates on your behalf without you ever even needing to think about it.

We travelled to a small family gathering for Christmas; it was about a 13 hour drive. On the way home, our youngest, 2, began to feel sick and then to run a fever.
2/ (He's fine, by the way. It wasn't COVID; more likely RSV).

We still had 7 hours left and it was late, so we decided to get a hotel for the night. We looked at the map and booked a hotel room in the next town on our route; a random town in rural Missouri we had never visited.
3/ We arrived around 9 PM and got everyone settled in (we have 4 kids; it takes a while). The 2 yo's fever began to climb despite the tylenol we had given him earlier, and he's our child that spikes VERY high fevers when he gets sick. Like a dummy I hadn't packed ibuprofen.
Read 15 tweets
Jan 20
About 6 years ago a patient told me they picked up their medication after our last visit, even though it cost over $200 and they had to borrow money from family to afford it.

The medicine was extended-release Nifedipine. It should have cost about $14.
The patient told me, with some hesitation or reluctance, "I'd like to switch to something less expensive if possible. I know you have to make your money somehow, but I just can't afford this medicine."
I'm not sure how it happened. I probably selected the brand name instead of the generic in the EHR by mistake. And then the pharmacy, by design or just not catching the error, failed to offer a cheaper generic equivalent.
Read 9 tweets

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