Cory Doctorow Profile picture
Apr 7 52 tweets 13 min read
Gig work companies like Uber and Doordash are committed to misclassifying their workers as contractors, which lets them escape employer obligations like a minimum wage, health care or worker's comp (driving for Uber/Lyft is one of the most dangerous jobs in America). 1/ EFF's Competition banner, depicting a below-the-neck image o
These companies spent $225m to pass California's #Prop22, a ballot initiative that formalized worker misclassification, paving the way for all kinds of companies to convert employees to contractors at the stroke of a pen:

pluralistic.net/2021/01/05/man… 2/
Hilariously, all that money was wasted. Prop 22 was unconstitutional. It usurped the assembly's constitutional duty to establish universal worker's comp. It was (idiotically) drafted such that if any clause was struck the whole thing was invalid.

latimes.com/california/new… 3/
But they'll try again - they already are, in #Massachusetts, where the same companies have already poured $100m into "the East Coast's Prop 22":

protocol.com/policy/gig-wor… 4/
As VC ghoul Shawn Carolan bragged after Prop 22 passed, the point is to create a future in which all labor rights - for nurses, teachers, and all other workers - are incinerated, leaving behind a brittle residue that workers won't be able to rely on:

theinformation.com/articles/what-… 5/
Labor groups have (rightly) focused on strengthening labor rights to fend off these attacks. But in a superbly argued new article for the @LPE_Project, @Econ_Marshall points out another, devastating weapon to fight off gig companies: #antitrust law:

lpeproject.org/blog/the-antit… 6/
When we think of antitrust law, we usually focus on the way dominant companies abuse their customers: raising prices, lowering quality, locking us in. 7/
But a neglected - and powerful - aspect of antitrust is its prohibition on "vertical restraint": when a company seeks to control the business of its suppliers. 8/
If we take gig companies at their word, their workers are "independent contractors," which means if those companies block their "contractors" from working for rivals, or setting their own prices, or otherwise structure their supply chains, they violate antitrust law. 9/
A key vertical restraint tact is "resale price maintenance," which is a fancy term for setting the price that an independent contractor charges its customers. You know how Uber sets the price for a ride, and the driver has to like it or lump it? 10/
That's resale price maintenance. If drivers can't choose to offer lower prices, then consumers are deprived of the benefit of bargaining for a discount, and that's illegal price-fixing. 11/
Why would a driver offer a lower price? Maybe there's an Uber competitor that takes a smaller cut of the fare, and the driver could say, "Hey, cancel this ride and rebook it on this other platform: you'll pay less, and I'll get paid more." 12/
That's how competitive markets are supposed to work, and by blocking that bargain, Uber creates "walled gardens with high prices, low pay, and little multi-homing or competition." 13/
Vertical restraint theory is very down on "Most-Favored Nation" (MFN) clauses, where a contractor has to promise not to offer their services to a rival at a lower price. 14/
That means that if a new platform pops up that offers a lower commission in exchange for a price cut (something that could result in a cheaper ride that the driver earns more on), the driver also has to offer a discount to Uber. 15/
Resale price maintenance is "a super-charged version of an MFN," with the platforms actually setting the price without having to go through the messy trouble of using contract to force the driver to offer their cheapest price to the platform. 16/
Resale price maintenance is an existential issue for Uber and Lyft, since these companies are utterly dependent on "price discrimination." 17/
That's when a company uses an algorithm to analyze your misappropriated data to estimate how much you'd be willing to pay for a ride and charges accordingly. Famously, Uber jacks up the price if its app senses that you are about to run out of battery:

pocketnow.com/how-your-batte… 18/
But that's just one tactic out of many (Uber got dinged by the DoJ for price-gouging people with disabilities on the grounds that they take longer to get in and out of cars). 19/
Price discrimination only works if you can't shop somewhere else for an equivalent product - such as the same ride, in the same car, with the same driver, but via a different app. 20/
If drivers and passengers can negotiate to use a different app to complete their transaction - that is, if Uber was forced not to engage in illegal resale price maintenance - price discrimination would be effectively impossible. 21/
Beyond these obvious vertical restraints, Steinbaum reveals some of the more esoteric (but no less illegal) tactics that Uber and Lyft deploy. 22/
For example, Uber offers "bonuses" to drivers who take a certain number of rides, but also prices rides such that many of them are net money-losers for the driver. Without the bonus, drivers can't earn a living wage. 23/
What's more, if a driver turns down too many rides, Uber deprioritizes them when offering out new rides, which can make it impossible for them to meet quota and get the "bonus." 24/
That means that drivers have to both accept many rides, but also be very careful about *which* rides they take - putting them in an impossible (and illegal) bind. 25/
As Steinbaum writes, this system lets platforms "line up their workforce in advance, based on their forecasts of demand, without bidding against one another in the moment for drivers’ time." 26/
Just for an added layer of fuckery, the longer a driver stays on the platform, the lower the bonus gets - the platforms are betting that once a driver is hooked on working for them, they will be reluctant to leave, even if their pay drops. 27/
After all, once a driver is full-time, they'll have invested in a dedicated vehicle and other expenses that make leaving more costly than staying. 28/
The upshot of all this is that if the platforms are sincere in their claims that they should not be forced to obey labor law because their workers are contractors, then the platforms are in flagrant violation of *antitrust* law. 29/
This isn't a hypothetical interpretation of the law. Steinbaum cites many on-point precedents for treating the platforms' tactics as violations of antitrust's ban on vertical restraint. 30/
The platforms have been incredibly imaginative in the ways that app-based labor controls let them control the workers they swear are independent contractors. 31/
For example, Uber allows some drivers an advance look at where a passenger wants to go and how much the driver will earn for the run - but they also impose a minimum acceptance quota on those drivers, which "defeats the entire purpose of seeing it in the first place." 32/
The platforms are fiercely committed to hiding workers wages from them. Doordash, for example, hides the amount of the "tip" offered by the customer (the only way for most Doordash runs to be profitable for drivers is if there's a sufficiently large tip attached). 33/
.@GigSmarter offered drivers an app called Para that analyzed job offers to reveal the full compensation. Doordash responded with a bad-faith smear campaign that falsely claimed that drivers could have their identities stolen if they used Para:

eff.org/deeplinks/2021… 34/
Platforms understand they'll lose customers if drivers don't accept unprofitable jobs, which is why Instacart tacitly colludes with customers to facilitate #TipBaiting, when customers dangles high tips before a delivery, then cancels it afterward:

theverge.com/2022/4/6/23013… 35/
The irony, of course, is that all the gig companies are losing money - they're all still burning investor capital while destroying workers lives, forcing beloved local restaurants into bankruptcy, and destroying public transit. 36/
No wonder that these parasites are scrambling for ways to squeeze their workforce harder - and thus definitively crossing the line into illegal vertical restraint. 37/
As Steinbaum writes, gig workers get to decide which hours they work, "but once they do so, virtually every economically-significant aspect of the job is controlled and decided for them, and frequently against their interest." 38/
Steinbaum argues that we should open a second front in the war on these companies: antitrust complaints. 39/
Antitrust is actually a great vehicle for tackling these companies' labor abuses, because when a company loses an antitrust case, it usually has to pay damages and suffer injunctions limiting its future activities. 40/
In other words antitrust victories over gig companies wouldn't just entitle workers to compensation for the wages the companies have stolen from them . 41/
It would also pave the way for requirements for the gig companies to facilitate #interoperability, so workers and their customers could bargain to shift any transaction to the app that took the lowest commission and/or charged the lowest price. 42/
Given the scorching commissions that Uber and the other big guys charge (35-50%!) there's plenty of room for bargains that would result in lower prices *and* higher pay. 43/
This is actually the vision of Para, who want to create meta-apps for gig workers that allow them see, from moment to moment, which tasks will pay them the most money, turning the tables so that workers can play the platforms off against each other.

withpara.com 44/
It's an American version of #tuyul, the Indonesian gig-economy's ubiquitous after-market apps that give workers more power over their jobs, providing higher wages and safer working conditions:

pluralistic.net/2022/02/21/con… 45/
Like Para, tuyul apps aren't officially supported - rather, they are example of #AdversarialInteroperability or #ComCom, where toolsmiths reverse-engineer a service in order to modify and improve it.

eff.org/deeplinks/2019… 46/
Although Steinbaum doesn't say so, one antitrust remedy that a regulator could seek in a vertical restraint case against a gig work platform is a binding promise not to attack adversarial interoperators using copyright, patent, cybersecurity or other laws. 47/
The combination of adversarial and mandatory interop makes for a strong and flexible guarantee of corporate good behavior:

pluralistic.net/2022/02/05/tim… 48/
Interop is the key to safeguarding worker rights in technologically mediated workplaces. With interop, workers can seize the means of computation, and change the apps so they work *for* them, not *against* them:

locusmag.com/2019/01/cory-d… 49/
Of course, Steinbaum adds, if the platforms don't want to do any of this, they have an easy way out: they can just admit that their workers are employees and extend all the labor rights they're entitled to. 50/
ETA - If you'd like an unrolled version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

pluralistic.net/2022/04/07/mor…

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