Other superconsumers are supers BECAUSE of life
- You have a baby. You become a life insurance super
- You move to a new house. You become a Lowe's super
Discerning the difference matters
Supers for life = highest LTV & your north star for strategy and category design
- Yes they are financially valuable
- But they are far more valuable strategically
- They guide your growth strategy...
- & biz model innovation & data flywheel
Supers because of life = most incremental way to grow the category by adding new category customers
- Find the life trigger events
- Understand why they matter
- Engage & be present locally, digitally, professionally
- Lean by test & learning innovation
As always, the question matters more than the answer
- Don't ask what it will be ask
- Ask what must be true for this to be good...
- ...and for whom?
🧵👇💰🏴☠️🛳️
1. Going private will be good for the health of the biz
- Twitter revenue is up from $3.4B in '19 to $5.1B in '21
- Users (mDAU) is up 152MM to 217MM from '19-'21
- But operating margins cratered from +11% to -10%
Something is not right. It is easier to fix without a spotlight
2. Going private allows Twitter to change categories
As always, the category is the problem and the solution
Advertising stinks as a category.
As a user, I hate promoted tweets. But I love Twitter
The content pyramid below was the product of several days of intense discussion, co-creation & refinement with @lochhead and @Nicolascole77
It's remarkable how well it mirrors each of our careers, as a 3x Silicon Valley CMO, Digital Writer & Entrepreneur extraordinaire and a management consultant who specialized in growth strategy
For me, my journey looked like...
Level 1 = Senior year of college and as an analyst
Thought leadership is the most valuable asset in my career. It helped me become...
- A senior partner in consulting
- A successful solopreneur
- An author and writer
- An exponentially better investor
- A better father and husband
The Content Pyramid is the key 🧵👇
Level 1: Consumption
I started reading the WSJ in my senior year of college when I started interviewing for jobs. But I didn't know what to read, nor did I fully understand what I was reading. This is despite my studying econ & poli sci @UChicago
I would have started with the following
- Liar's Poker by Michael Lewis
- Barbarians at the Gate by Helyar & Burrough
- DisneyWar by James Stewart
These books were fun & helped me figure out what I wanted to learn more about. You have to want to learn to get to the next level
Are Native Digitals who are expert languagers the new "nuclear deterrent" both in international relations and in business?
Does Porter's 5 forces need to add a 6th to include Native Digitals who can influence the world's consumers and business leaders to turn on a dime
🧵👇
My favorite course in college was War and the Nation State taught by Prof. John Mearsheimer.
He taught that nations were rational actors who would always seek to gain power at the expense of weaker neighbors, if they believed they could win with high probability and low cost.
Prof. Mearsheimer used his theories to predict that the '91 Iraq war would be over quickly. He argued in 1994 that the Ukraine should not be forced to give up its nukes as without a strong deterrent, it would lead to more war. He was right.
1. Raising prices is very hard in general. It's always better to start high and then come down.
2. You can't raise prices unless you increase the benefits a commensurate amount or more. Pricing is not a profit equation, it is a consumer value equation