One of the biggest issues I've ever seen in ctitical care has been miscommunication and misunderstanding. There has always been a disconnect between what a doctor says and what a patient understands.
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Even more importantly, the disconnect between what a patient tries to communicate and what the doctor understands.
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. @alanalda recognized this problem years ago and began teaching medical people how to talk to non medical people.
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Dr Ely addresses the other end of the problem in this book and teaches medical people how to listen.
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In this book Dr Ely explains the path to better patient care for those who usually can't advocate for themselves. For those providers that want more comprehensive, more successful, patient care, Dr Ely uses this book to provide a jumping off place
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More importantly, Dr. Ely writes this book in a way that most people can understand. The medical terms are explained without any sense of arrogance or superiority. A non medical reader needn't fear being addressed as if they are lessor beings for a lack of medical degree.
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Most importantly, these stories give words to all those patients who have always known something was wrong but didn't have the words to make that understood.
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As someone who has always cared deeply about the whole person of my paitents I cannot stop being hopeful after reading this book. Dr. Ely proves that medicine is evolving for the better.
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