The #FamilyDoctorShortage
Can we fix it with more walk-in clinics?

A 🧵 about access hours
for (episodic) primary care in BC
based on our recent pre-print paper

#Cdnhealth #primarycare #bcpoli #tweetorial
@ircoopy @LindsayKHedden @UBCISU @sarah_fletch

medrxiv.org/content/10.110…
1⃣ What's the difference
between seeing a family doctor at a walk-in clinic
versus
a "regular" family doctor's office?

There are two typical kinds of "relationships" people have with a family doctor - EPISODIC + LONGITUDINAL #Cdnhealth #primarycare
A LONGITUDINAL relationship
with a doctor, NP, clinic,
ie you get to know each other

Research has shown that LONGITUDINAL primary care
improves the health of a community +
reduces overall costs of the system.

🪄Magic, right? #Cdnhealth #primarycare
pubmed.ncbi.nlm.nih.gov/16202000/
versus... EPISODIC - where you see someone once, for a specific problem - like at a WALK-IN CLINIC #Cdnhealth #primarycare Image
We don't have much research
to tell us how
episodic (walk-in/urgent) care
impacts patient health or health system costs
But there are some signals
that it is not as effective
as LONGITUDINAL CARE. #bcpoli #primarycare
In the 1980's
walk-in clinics were introduced across 🇨🇦
In BC, the first one was Care Point, Inc.
that billed itself as
providing care after hours
"to attract customers away from hospital emergency wards and general practitioners"
#bcpoli #primarycare
⤵️
proquest.com/canadiannews/d…
As of June 2021
BC had 243 walk-in clinic's
providing EPISODIC care
which is ~20% of the
total ~1240 BC family medicine clinics
that have at least 2 doctors working there.
#bcpoli #primarycare
(ref: another recent paper) @jmirpub formative.jmir.org/2022/6/e34141/
🤯Plus BC started adding a new type of clinic,
URGENT & PRIMARY CARE CLINIC's (UPCC)
in fact, they added them so fast
we repeated data collection during our study period! #Cdnhealth #primarycare
⤵️
healthlinkbc.ca/health-service…
We used patient-facing
publicly available information
to total up the
number of service hours
available in a week (Table 1)
and compared
after hours availability
btwn walk-ins & UPCC's #Cdnhealth #primarycare Image
We found that
26.7% of walk-ins
kept to "regular business hours"
versus 96% of UPCC's were open "after hours" (Table 2) #Cdnhealth #primarycare Image
We also compared
the number of clinics and service hours
per 100,000 people,
between the
5 different geographical "health authorities" in BC
(Figure 1)
#Cdnhealth #primarycare Image
So what do we think these findings mean?
especially in light of the
#FamilyDoctorShortage in BC?
Well...

#1, BC has >13,000 service h/week of
EPISODIC care, and more UPCC's are still being added. #bcpoli #primarycare
#2, Walk-in clinics are
most often adjacent to or part of
a LONGITUDINAL family practice +
are open fewer after hours
It's possible they are being used
by people otherwise
unattached to LONGITUDINAL CARE
rather than as a convenience. #Cdnhealth #primarycare
🤓Interesting side project
we compared the
"practice standards"
for walk-in clinics all across Canada...
and they vary #Cdnhealth #primarycare
(see the comparison here ⤵️)
medrxiv.org/content/10.110…
#3 there's regional variation
in the availability of EPISODIC care service hours
and we don't know if this means
that there is a "shortage"
or if this reflective of
how health care organization
varies in urban v. rural areas #bcpoli #primarycare
‼️LIMITATIONS‼️
we used publicly available data
about service hours and
did not tie it to MD billing nor patient outcome data
Future work, including those links,
could help tell us more about
the real impacts of EPISODIC care
#Cdnhealth #primarycare
The #FamilyDoctorShortage
(aka the widespread access to primary care problem)
is a 🇨🇦mega problem
we need to measure and evaluate
all solutions and policies
to make sure they are
INCREASING ACCESS
equitably, to high quality primary care
#Cdnhealth #primarycare
🙄
So, we (still) don't really know
how changes to EPISODIC care access
affects LONGITUDINAL access
nor patient outcomes
nor system costs
BUT, this initial work may help set up a framework to answer those key questions!
#bcpoli #primarycare
A note about "pre-prints"
we've since submitted this paper to a peer-reviewed journal
a pre-print lets us share these findings sooner
and
GATHER FEEDBACK
from a wide audience
please add any thoughts in the comments section on @medrxivpreprint medrxiv.org/content/10.110…

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More from @DrRitaMc

Jan 26
Why is my family doctor running so far behind?

Another 🧵
to explore
the inner workings of
🇨🇦 care,
and
why the
#FamilyDoctorShortage
will not be fixed
by just hiring more family doctors.

@BCFamilyDoctors
There are two main reasons your doctor is running late:

1) undifferentiated illness
2) primary care service funding being stuck in 1985

#FamilyDoctorShortage
Let's start with undifferentiated illness.

You can show up at your family doctor's office looking for help for ANYTHING:

contraception
anxiety
drinking too much
sore knee
cough & fever
question about a drug ad you saw on TV
etc

#FamilyDoctorShortage
Read 17 tweets
Jan 24
What happens
when your
family doctor
orders
LAB TESTS
for you?

Another 🧵 about the inner workings of 🇨🇦 primary care (or how the sausage gets made), and how fixing the #familydoctorshortage is not just about hiring more doctors.

@BCFamilyDoctors
Let's say you go to your doctor,
after considering your story (= reason for your visit), your past medical history,
the possible diagnoses/treatments
for the issue,
she decides to order blood work (=evidence-based medicine),
& you agree with that (=shared decision making).
She creates a LAB REQUISITION (="req")
She selects the tests that she thinks will help understand/treat/monitor the issue.

This is based on what she learned in med school, what she learned staying up to date(=Continuing Medical Education) & sometimes, a specialist's advice
Read 11 tweets
Jan 20
I think Nurse Practitioners are a part of the solution to the #FamilyDoctorShortage in #BCPrimaryCare and the rest of 🇨🇦

👀
I expect to hear the following "buts"

1- see too few patients
2- spend too much time per pt, cost too much
3- have less training than FP's

And, I agree they are not 1:1 replaceable with FP's

But a "doctors only" fix to Primary Care is so 2019
Team-based primary care with other care providers:
nurse practitioners
nurses
OT/PT
counseling
SW
pharmacist
elders
patient navigators

This is what is going to address the shortages, in a meaningful and sustainable way.
Read 4 tweets
Jan 15
I am a generalist,
full-service family doctor,
working in a clinic
that provides
longitudinal primary care,
and I referred
a few patients
to specialists
this week...

here's how and why that happens 🧵 1/9

(#BCPrimaryCare)
When I see a patient, we talk about:

-the reason they needed the appointment today
-how life is going in general
-as needed, their other medical history

after I get hear the story
do a physical exam
review old information
We may decide that we need extra advice
2/9
Sometimes it is:
to confirm the diagnosis or
change treatment or
decide on tests or imaging
consider surgery
etc

I need to formulate a specific question & summarize the patient's condition, history and preferences. I do this both on the fly & after the appointment. 3/9
Read 11 tweets
Jan 9
I am on call for my primary care clinic this week...

What does that mean?

A 🧵 about how
our fee for service (soon to be "group contract") clinic
of 16 clinicians, ~15,000 patients
delivers afterhours #BCPrimaryCare

@BCFamilyDoctors
Our MDs and NPs are on call for one week at a time.

Between 5pm-8am weekdays and all weekend,
we need to be ready to
support patients for
URGENT, not emergency issues
that cannot wait until the next business day

that means phone close by at all times
People call appropriately for:

e.g. sick baby with fever, to figure out does she need to go to emergency or can stay home

or

e.g. strained back shoveling snow and want to know what can do to alleviate pain

I can bill a "telehealth visit: 14x37"
~32$ for call + documentation
Read 15 tweets
Sep 28, 2019
@DocVan_Nostrand @MariaMichelleH Putting all the responsibility/money for all the things on family doctors, is not really working out:

❗️clinical care
❗️teaching learners
❗️running office
❗ transforming primary care
❗️Leading quality initiatives
❗️evaluating system change
❗️increasing access & capacity

🤔
@DocVan_Nostrand @MariaMichelleH What is the work that Family Doctors *must* have a leadership role in... ?

And what work could we rely on skilled professionals for?

(Analogy: if I was renovating my house, which bits would I want to be in charge of v. Get advice v. contract out completely)
@DocVan_Nostrand @MariaMichelleH I forgot

❗️cleaning data in your emr
❗️attending evening meetings about new fee codes &how to increase billing’s
❗️order the right amount of flu vaccine
❗️know all the non profit support services to refer your patients too in the lower mainland
❗️store &archive charts forever
Read 8 tweets

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