versus... EPISODIC - where you see someone once, for a specific problem - like at a WALK-IN CLINIC #Cdnhealth#primarycare
We don't have much research
to tell us how
episodic (walk-in/urgent) care
impacts patient health or health system costs
But there are some signals
that it is not as effective
as LONGITUDINAL CARE. #bcpoli#primarycare
In the 1980's
walk-in clinics were introduced across 🇨🇦
In BC, the first one was Care Point, Inc.
that billed itself as
providing care after hours
"to attract customers away from hospital emergency wards and general practitioners" #bcpoli#primarycare
⤵️ proquest.com/canadiannews/d…
As of June 2021
BC had 243 walk-in clinic's
providing EPISODIC care
which is ~20% of the
total ~1240 BC family medicine clinics
that have at least 2 doctors working there. #bcpoli#primarycare
(ref: another recent paper) @jmirpubformative.jmir.org/2022/6/e34141/
🤯Plus BC started adding a new type of clinic,
URGENT & PRIMARY CARE CLINIC's (UPCC)
in fact, they added them so fast
we repeated data collection during our study period! #Cdnhealth#primarycare
⤵️ healthlinkbc.ca/health-service…
We used patient-facing
publicly available information
to total up the
number of service hours
available in a week (Table 1)
and compared
after hours availability
btwn walk-ins & UPCC's #Cdnhealth#primarycare
We found that
26.7% of walk-ins
kept to "regular business hours"
versus 96% of UPCC's were open "after hours" (Table 2) #Cdnhealth#primarycare
We also compared
the number of clinics and service hours
per 100,000 people,
between the
5 different geographical "health authorities" in BC
(Figure 1) #Cdnhealth#primarycare
So what do we think these findings mean?
especially in light of the #FamilyDoctorShortage in BC?
Well...
#1, BC has >13,000 service h/week of
EPISODIC care, and more UPCC's are still being added. #bcpoli#primarycare
#2, Walk-in clinics are
most often adjacent to or part of
a LONGITUDINAL family practice +
are open fewer after hours
It's possible they are being used
by people otherwise
unattached to LONGITUDINAL CARE
rather than as a convenience. #Cdnhealth#primarycare
🤓Interesting side project
we compared the
"practice standards"
for walk-in clinics all across Canada...
and they vary #Cdnhealth#primarycare
(see the comparison here ⤵️) medrxiv.org/content/10.110…
#3 there's regional variation
in the availability of EPISODIC care service hours
and we don't know if this means
that there is a "shortage"
or if this reflective of
how health care organization
varies in urban v. rural areas #bcpoli#primarycare
‼️LIMITATIONS‼️
we used publicly available data
about service hours and
did not tie it to MD billing nor patient outcome data
Future work, including those links,
could help tell us more about
the real impacts of EPISODIC care #Cdnhealth#primarycare
The #FamilyDoctorShortage
(aka the widespread access to primary care problem)
is a 🇨🇦mega problem
we need to measure and evaluate
all solutions and policies
to make sure they are
INCREASING ACCESS
equitably, to high quality primary care #Cdnhealth#primarycare
🙄
So, we (still) don't really know
how changes to EPISODIC care access
affects LONGITUDINAL access
nor patient outcomes
nor system costs
BUT, this initial work may help set up a framework to answer those key questions! #bcpoli#primarycare
A note about "pre-prints"
we've since submitted this paper to a peer-reviewed journal
a pre-print lets us share these findings sooner
and
GATHER FEEDBACK
from a wide audience
please add any thoughts in the comments section on @medrxivpreprintmedrxiv.org/content/10.110…
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What happens
when your
family doctor
orders
LAB TESTS
for you?
Another 🧵 about the inner workings of 🇨🇦 primary care (or how the sausage gets made), and how fixing the #familydoctorshortage is not just about hiring more doctors.
Let's say you go to your doctor,
after considering your story (= reason for your visit), your past medical history,
the possible diagnoses/treatments
for the issue,
she decides to order blood work (=evidence-based medicine),
& you agree with that (=shared decision making).
She creates a LAB REQUISITION (="req")
She selects the tests that she thinks will help understand/treat/monitor the issue.
This is based on what she learned in med school, what she learned staying up to date(=Continuing Medical Education) & sometimes, a specialist's advice
I am a generalist,
full-service family doctor,
working in a clinic
that provides
longitudinal primary care,
and I referred
a few patients
to specialists
this week...
-the reason they needed the appointment today
-how life is going in general
-as needed, their other medical history
after I get hear the story
do a physical exam
review old information
We may decide that we need extra advice 2/9
Sometimes it is:
to confirm the diagnosis or
change treatment or
decide on tests or imaging
consider surgery
etc
I need to formulate a specific question & summarize the patient's condition, history and preferences. I do this both on the fly & after the appointment. 3/9
Our MDs and NPs are on call for one week at a time.
Between 5pm-8am weekdays and all weekend,
we need to be ready to
support patients for
URGENT, not emergency issues
that cannot wait until the next business day
that means phone close by at all times
People call appropriately for:
e.g. sick baby with fever, to figure out does she need to go to emergency or can stay home
or
e.g. strained back shoveling snow and want to know what can do to alleviate pain
I can bill a "telehealth visit: 14x37"
~32$ for call + documentation
❗️cleaning data in your emr
❗️attending evening meetings about new fee codes &how to increase billing’s
❗️order the right amount of flu vaccine
❗️know all the non profit support services to refer your patients too in the lower mainland
❗️store &archive charts forever