1. Focusing too much on processes and ignoring the roadmap.
While you have to implement the process and structure for the organization, remember you're also the person responsible for vision and direction. You need to balance working on both of these things.
2. Blaming others
"I can't do this because the CXO won't let me." You're now a leader, it's up to you to usher things through. You shouldn't be asking permission of the other leaders, you should be working with them.
No one is coming to save you. You got to take initiative.
3. Getting too into the weeds
It's easy to get sucked into backlog prioritization or pick up the slack for a team. You're good at that stuff, that's why you were promoted. That's no longer your job. Hire the right people, and focus on the bigger picture.
4. Not forging relationships with the other leaders
Your first team is now your leadership team. You need to understand them, their goals, and how they work. You need them on your side. Spend time with these people.
5. Not communicating effectively with the board
What does a board want to know? How does the product roadmap == hitting company goals. That's the story you need to weave. Too much detail is no good. If they are asking for more detail, they're probably not getting the right info.
6. Not planning for scale before you need to scale
Product Operations, Org Design, Strategy Deployment -you need to plan each stage of your business. If you need to hire 20 product managers at once to keep up, you waited too long. Plan early, and refine as you need to.
7. Enable the team
Once you build the team, make sure they have what they need to succeed - a clear strategy, data, access to customers. They're success is your success.
8. Remember that not every size/ type of company is right for everyone.
You need to find your fit. Are you a startup VP? A growth CPO? A corporate negotiator?
Product Leadership isn't a linear path with the size of company. You need to find your sweet spot.
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There's been a lot of talk about #Airbnb "getting rid" of the #prodmgmt role. From what I can tell, they are morphing this into a more business related role, rather than purely tech. I don't think this is a bad thing. /1
PM has always firmly sat between business, tech, and the user/customer. In SAAS companies, the Product Management role has always been about figuring out how to grow the business by solving customer problems with the right software. /2
In other companies that are not software-native, you saw this being done by GMs of the business, but with the tools available to drive business at the time - sales, marketing, and human operations. /3
I find it funny how many people are asking me what the alternative to SAFe is, like there aren’t thousands of successful companies out there building products without it…
Those who are asking this don’t want to hear the truth, and the truth is context matters for what you implement for each company. So there’s no “one framework to rule them all”. It’s incredibly hard work to set this up in companies BUT there are principles which remain constant.
And that was the point of @cagan’s talk and what I talk about in the Build Trap, etc.
So no, I can’t give you a pretty little diagram where everyone has a box and it defines specifically what to do. I honestly wish I could!
Five things I wish I could go back and tell myself when I was starting in #prodmgmt 🧵/1
You don't have to come up with all the ideas. Ideas can come from anywhere. It's your job to make sure they are the right ideas for the business and the customer /2
Check your ego. While being confident when communicating is important as a Product Manager, you do not want to be perceived as an asshole. #prodmgmt is about influence, not authority. /3
Ah airport layovers, time for a thread that keeps coming up.
How do I convince my executives to change/ do things I’d like them to do as good #prodmgmt. Here’s my tips. 🧵 /1
The thing I see people do most often that doesn’t work is not taking the time to understand how other people are being judged for success and what matters to them.
You have to learn to put your proposal in terms that will help the other person. /2
For example, say you have a problem with the Head of Sales. How are they judged for success?
Bookings, new sales, new logos, revenue growth.
Their comp is tied to it. How do you think they feel when you say you need to deprioritize something that they *think* will make $$? /3
Sigh, I’m new to the gluten free and cow dairy free diet (health reasons, not by choice) and it is really sad to see the available options on the road. So many dishes on @SingaporeAir are sooo close to being there, but they just give you boiled chicken instead.
It really stands out when companies make an effort to find good food that meets dietary restrictions. @innoarchitects did an amazing job at our workshop - paella, short ribs and chickpeas for me, and dumplings for other people. It was the best conf food I’ve had yet.
I am lucky that I am not like my sister who needs an epi pen if gluten even touches her food, but these past 2 months that I’ve known about my intolerances have been really eye opening for people struggling with dietary issues.