The two key takeaways—which confirm what Palestinian users and civil society—have been documenting and experiencing for years:
1) Meta's censorship of Palestinian content during #SaveSheikhJarrah and Israel's assault on Gaza in May 2021 had adversely violated people's rights.
2) The report confirms that Meta's content moderation policies and practice are biased against Palestinians and Arabic speaking users.
For example, Meta had greater over-enforcement of Arabic content compared to Hebrew, which was largely unmoderated.
Another example BSR found was that Meta has classifiers to automatically detect hostile Arabic speech, but none for Hebrew.
This is astounding given the escalating incitement to violence and calls to genocide directed at Palestinians online by Israelis. nytimes.com/2021/05/19/tec…
The report also found that Palestinians have had higher erroneous censorship rate under Meta's dangerous individuals and orgs (DOI) policy than their Israeli counterparts.
One reason being, Meta's DOI policy disproportionality lists and targets Muslim individuals and entities.
BSR notes, though, these are instances of "unintentional bias"— a conclusion I strongly disagree with.
This discriminatory system and censorship of Palestinian voices has existed for years. We have repeatedly raised with @Meta, with no action. The negligence is intentional.
The DOI policy in itself is embedded in systems of institutional racism and discrimination.
Muslims are disproportionately designated as terrorists. Israelis? Meta doesn't even have classifiers for hostile speech in Hebrew.
What's the company rationale behind this decision?
The report validates user experience of shadow banning in May 2021 (while not using this terminology).
For example, users accumulated “false” strikes that impacted visibility and engagement after posts
were erroneously removed for violating content policies.
In other words, users were put in Facebook and Instagram jails without their knowledge and even when their content was deleted in error.
Since last year, Meta denied it had placed this type of penalty or restriction on Palestinian or pro-Palestinian users.
While the report validates what Palestinians and civil society have been stating for years. It's disappointing that it did not share any quantitative data on:
1) Content removal rates for Arabic vs. Hebrew content 2) Number of censorship requests sent by the Israeli cyber unit
These numbers are extremely important. Meta's lack of transparency in this regard is appalling at this point.
We need transparency on how companies operate in contexts of conflict and occupation where existing power asymmetries have real life consequences on oppressed people.
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According to a reporter accompanying Shireen when she was shot, she was not only wearing a press vest but also a helmet.
The reporters were facing the Israeli snipers. There is no way they mistook her. They hit Shireen where her head was exposed in order to kill her.
Another testimony from Palestinian reporter who was with Shireen:
The Palestinian press crew deliberately made them themselves visible to the Israeli army not to be targeted. The Israeli snipers rained them with bullets, even after Shireen dropped injured.
Now, Al Jazeera released footage of when Shireen was shot.
BREAKING: Palestinian human rights defender Salah Hammouri, together with @FIDH and @LDH_Fr, are suing NSO Group in France today for his unlawful surveillance using #Pegasus spyware.
Salah is a French-Palestinian human rights defender, lawyer, and former political prisoner. 1/
Salah's device was hacked in April 2021. In October 2021, @FrontLineHRD uncovered his hacking and other 5 Palestinian activists using #Pegasus, confirmed by @citizenlab and @AmnestyTech. 2/
3 of the 6 hacked activists work at the Palestinian human rights groups that the Israeli government designated on October 19, 2021 as “terrorist organizations”, including @Addameer where Salah works.
@FrontLineHRD@citizenlab This is the second report confirming the use of #Pegasus in Jordan to target human rights defenders and journalists.
Last year, @axios reported that NSO Group was negotiating a deal with the Jordanian government in to sell them new spying technology. axios.com/israeli-cyber-…
Earlier this year, @accessnow and @FrontLineHRD revealed the hacking of Jordanian human rights lawyer @Hala_Deeb whose device had been infected with #Pegasus spyware since March 2021.