Here's my step by step guide on how to hire a Virtual Assistant in the next 3 days.

@sweatystartup @SullyBusiness and others have discussed why to hire, so I'll just focus on the how.

We've worked with about 40 remote virtual assistants in the past 12 months.

Step #1 - Hire "offshore team members," not "virtual assistance." Too many people only look at offshore talent for menial tasks. We look to hire manpower AND brain power. We onboard just like we would a US employee. I recommend you look at them in a similar way.

Step #2 - Decide if you want to work with an agency, or hire direct. Although using an agency sounds better, we prefer hiring direct. It's much easier to manage and develop team members this way. It also changes the per hour wage from $8-$10 per hour to $3-$5 per hour.

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John Plumstead (🪓🪓🪓)

@johnplumstead

Mar 20

Beyond SMART Goals 🧵

SMART Goals are popular, but they don't work.

Yes, goals should be specific, measurable, action oriented, realistic, and time bound, but that's not enough.

My frame of reference - I love goal setting and mindset stuff. I've read a ton of books on it. I earned a Masters Degree in Performance Psychology under one of the greats. And I've taught mental toughness to our countries next generation of leaders at West Point.

A sales team insisting "We're going to quadruple our sales this year," looks good on paper, but it rarely happens.

SMART Goals define the destination, but we also need to define the route.

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John Plumstead (🪓🪓🪓)

@johnplumstead

Sep 11, 2021

How to start a cold calling operation? 🧵

Our VAs made 58,408 cold calls this week for our single family real estate business.

This is what that means...

The math.
5 cold callers on a power dialer for 40 hours
200 total hours calling
58,408 cold calls (we called a number)
3,397 connects (we talked to someone on the other end)
27 qualified leads (defined below)
1-2 deals (signed purchase agreements)

The Technology.
We use a power dialer to quickly dial multiple numbers at once. It allows one caller to be ~3 times more efficient, but at scale, it allows 5 people to be ~5-10 times more efficient. We currently use ReadyMode.

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John Plumstead (🪓🪓🪓)

@johnplumstead

Sep 10, 2021

Let’s Admit It: Everyone Secretly Hates Company Values 🧵

Company values are usually terrible, but here are three companies that get it right. Though the third is questionable (ok. it's my company).

#1 Headspace.
Selfless drive: We want passionate collaborators, people who are dedicated to improving the health and happiness of the world. Courageous hearts: We want compassionate people who make the workplace a training ground for personal growth and transformation...

Curious minds: We want explorers, people who are willing to go to new places and are open to testing, learning and iterating as they go.

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