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MetroHero Profile picture
@dcmetrohero
Jan 1, 2023 • 6 tweets • 4 min read • Read on X
Happy New Year! 🍾 Our December 2022 transit performance reports are now live @ aries.dcmetrohero.com/reports:

ART: B
DASH: A-
Fairfax Connector: B 📈
MTA Local Bus: C
MTA MARC Train: C- 🆕
Ride On: C-
VRE: C- 🆕
WMATA Metrobus: C+
WMATA Metrorail: B+ 🆕
.@ffxconnector's headway adherence and data integrity both significantly increased in December compared to November, bringing their overall grade up from a B- to a B despite schedule adherence significantly decreasing. 📈

more details: aries.dcmetrohero.com/reports/perfor… Image
.@mtamaryland MARC Train received a C- in their first operational performance report. 🆕

more details: aries.dcmetrohero.com/reports/perfor… Image
.@VaRailExpress received a C- in their first operational performance report. 🆕

more details: aries.dcmetrohero.com/reports/perfor… Image
#WMATA @Metrorailinfo received a B+ in their first operational performance report. 🆕

more details: aries.dcmetrohero.com/reports/perfor… Image
All other transit systems we support didn't see an overall grade change this month, but that doesn't mean your route's grade didn't change! Visit aries.dcmetrohero.com/reports, click on the 'December 2022' link for your transit system, and scroll down for route-level details.

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More from @dcmetrohero

MetroHero Profile picture
Dec 1, 2022
Our November 2022 bus performance reports are now live!

ART: B
DASH: A- 📈
Fairfax Connector: B- 📈
MTA Local Bus: C
Ride On: C- 📉
WMATA Metrobus: C+

View all our monthly performance reports for each bus system (with route-level details!) here: aries.dcmetrohero.com/reports
.@DASHBus's headway adherence slightly increased in November compared to October, bringing their overall grade up from a B+ to an A- despite schedule adherence slightly decreasing. 👍

more details: aries.dcmetrohero.com/reports/perfor… Image
.@ffxconnector's data integrity significantly increased in November compared to October, bringing their overall grade up from a C+ to a B- despite headway adherence slightly decreasing. 👍

more details: aries.dcmetrohero.com/reports/perfor… Image
Read 5 tweets
MetroHero Profile picture
Jan 20, 2022
Some pretty significant unannounced delays on the Red Line this morning, where trains are scheduled to be running every 12 minutes but are running closer to every ~18 minutes instead. #wmata
During this morning's "rush hour," Red Line trains arrived every ~17 minutes on average.

Per #WMATA's MetroAlert issued 10 days ago, "trains will operate approximately every 12 minutes." No MetroAlerts have been issued for the Red Line so far today to explain these new delays.
The Red Line is currently operating every ~20 minutes; the delays appear to be steadily getting worse. #wmata
Read 4 tweets
MetroHero Profile picture
Oct 21, 2021
Today, we'll be digging into the real-time Metrobus crowding data we receive from #WMATA to determine which bus routes, if any, have seen additional crowding so far this week, as it'd presumably be due to Metrorail's service adjustments that started on Monday.
Last Wednesday, 1,547 scheduled visits were made by Metrobus vehicles that were already "full" by #WMATA's social distancing standards; another 21,205 were crowded, but not full.

Yesterday, these same figures were 7,229 (367% higher) and 75,921 (258% higher), respectively.
Here were the top 10 most crowded #WMATA Metrobus routes yesterday by % of scheduled bus stop visits made by crowded or full buses:

1. 70 (80%)
2. D33 (77%)
3. D32 (70%)
4. K9 (62%)
5. 62 (60%)
6. W47 (56%)
7. D31 (55%)
8. 16A (54%)
9. 4B (51%)
10. S2 (46%)
Read 4 tweets
MetroHero Profile picture
Oct 19, 2021
There have been 9 significant service gaps across all lines so far this morning—most of them on the Red Line, where trains are scheduled to be running every ~16 minutes per #WMATA, but our data shows there have been gaps of up to 40 minutes at times. Image
What do we consider a significant service gap?

Back-to-back train departure times from Metro Center (for the RD/OR/SV/BL lines) or Gallery Place (for the GR/YL lines) that are at least 1.5x scheduled headways (24+ minutes for RD; 45+ minutes for all other lines). 🤓 #wmata
With AM rush hour technically, officially over, we've clocked 5 additional significant service gaps since our last tweet, bringing the total number of significant service gaps observed so far today to 14. That's ~15% of all train trips that #WMATA has run so far. 😬 Image
Read 6 tweets
MetroHero Profile picture
Oct 18, 2021
We're actively working on validating exactly how many trips didn't operate at 30-minute headways so far today, as well as how frequently this pattern is occurring and for which lines and directions of travel. #wmata
So far today, across all Metrorail lines, about 10% of trips have arrived at least 15 minutes later than advertised, i.e. at least 45 minutes after the train in front of them, not 30. #wmata
Knock on *all* the wood as we enter PM rush: there have so far been no other recorded instances of this since our last tweet. 🤞 #wmata
Read 4 tweets
MetroHero Profile picture
Oct 4, 2021
"While the majority of Metro buses operated as scheduled last week, some customers experienced longer, pandemic-related wait times due to fewer buses operating than expected."

We observed ~1k fewer scheduled trips last week than the week prior. #wmata

aries.dcmetrohero.com/trends?systemN…
#WMATA does not call out exactly which Metrobus routes are most affected here, but the P12, T18, and F4 are the top 3 bus routes with the most missing trips last week compared to the week of August 30th; all of those routes are serviced by the agency's Landover bus division.
Assuming these findings and patterns hold, that would mean northern, central, and southern portions of Maryland's Prince George's County are the riders currently most affected by this operator shortage. #wmata
Read 4 tweets

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