Darren Shaw Profile picture
Jan 13, 2023 9 tweets 4 min read Read on X
Businesses with photos on their GBP get 42% more requests for directions than those without. Photos = conversions.

Additionally, Google’s AI can analyze photos and use this information to influence rankings.

Here are 7 essential photos every profile needs 🧵

#seo #localseo Image
1. Brand identity images

People like familiar brands. Even if your brand is not yet recognizable, your GBP is the perfect place to start building that brand identity.

Make your business stand out by using a strong logo badge and cover image (don't you DARE use stock photos). Image
2. Exterior shots

Include some pictures of your storefront, signage, parking and any important views or angles that might be useful to your potential customers. Image
3. Interior shots

Include pics of the reception/waiting areas and any key spots inside the business. Make sure these photos look professional and inviting.

You can also add a virtual 360 tour of your entire space, which can help drive engagement and conversions. Image
4. Team photos

They say that people don’t buy from companies, they buy from people. Searchers want to see the faces behind the company.

A group photo of the team or some action shots of them working is a great way to show your customers what kind of company you are. Image
5. Services/Products

Demonstrate your service expertise through your photos, and showcase the products that you offer. Make it look good.

Pro tip: Upload your pics to Google’s AI to see if it comes up with any keywords that you are trying to rank for. Image
6. Updates by customers

Ask your customers to include a pic in their review. This will:

1. Feed your photo section, driving more engagement
2. Help your good reviews stay on top (according to research by @SterlingSkyInc, reviews with photos tend to stay on top for much longer) Image
7. Take screenshots of your best reviews and upload them to the Photos section.

This can give visibility to your older glowing reviews, and can keep driving conversions. Image
What did I miss? What other interesting photo types have you seen businesses add to their Google Business Profile?

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More from @DarrenShaw_

Jan 23
Google's Video Verification is THE WORST 🤢

Well, did you know you might be able to skip it?

Here are my theories on how you may be able to sidestep the dreaded Video Verification process 🧵

#localseo #seo
To increase the chances that you'll get email verification or even the rare and magical instant verification, try the following before verifying:
1️⃣ Ensure you are verifying the Profile with a trusted Google account.

Trusted Google account = an account that has a history of ongoing activity:

🔸 Gmail
🔸 YouTube
🔸 Google Pay
🔸 Google Docs
🔸 Etc

IE, there are enough signals to show it's an account of a REAL person.
Read 9 tweets
Nov 15, 2023
I was recently asked how to make an awesome multi-location landing page.

Here's my answer, and my take on how to make great location pages that RANK 🧵
If your business has multiple locations, you need a dedicated location page for every one of them.

The goal of these pages for a multi-location business is to differentiate them from the other location pages on your site AND the location pages of your competition.
There are 2 BIG mistakes people make with location pages:

1. Not enough content.

It's often just a basic page with an address, phone number, map, & contact form.

2. Duplicate content.

You have the same paragraph of text on every location page & just change the city name 🤦‍♂️
Read 22 tweets
Aug 21, 2023
Removing negative reviews is difficult, but you can make the most of them by responding properly. Here's how:

1️⃣ Empathize with the customer.

2️⃣ Thank the customer for their feedback.

3️⃣ Take the convo offline & offer a solution.

Let's take a closer look 🧵

#seo #localseo Image
1️⃣ Take a moment to say sorry.

It is important to empathize and let your customers know that you genuinely care about their experiences.

Remember, you're not only writing this response for the person that left the review, but also for potential customers reading your reviews. Image
2️⃣ Thank your customers.

Don’t forget to sincerely thank your customers for taking the time to write a review. This is a great way to establish a sense of trust and rapport with them. Image
Read 6 tweets
Jun 21, 2023
The master of link building @joncooperatx just dropped a clinic on how to get awesome local links 👀

Here are the main takeaways from his article 🧵

#localseo #seo #linkbuilding #links
1. Find out who's dominating your industry in the big cities.

Businesses that rank well organically in big cities are great to study because they have a LOT of competition.

Therefore, they have good links for you to analyze and learn from.
2. Get their link data from Ahrefs (or similar software) and export it into a spreadsheet.

Jon has some great guidance on how to format this sheet in his post (see the last tweet in this thread).
Read 13 tweets
May 25, 2023
The call data in your GBP Performance section is wrong.

Google only records calls when people tap the call button on mobile. Desktop calls aren't captured.

Solve this problem by using a call tracking number on your GBP.

Here's what you need to know 🧵

#localseo #seo Image
A call tracking number is a unique phone number that you can use on your GBP (or on any marketing campaigns).

It lets you see various metrics:
🔸 source (GBP, Ads, website, etc.)
🔸 caller's location
🔸 time of the call
🔸 duration of the call
Depending on your industry, calls may be the primary form of lead generation for your business.

As Google is trying to keep users on search result pages, tracking calls from your GBP is super valuable.

There's plenty of call-tracking software. We use @CallRail at @whitespark.
Read 8 tweets
May 18, 2023
Everyone knows that title tags are important for SEO, but I still see so many people doing them wrong.

Here are my tips for crafting the perfect title tag for local SEO 🧵

One of them is particularly controversial 🧐

#localseo #seo
Just in case you're not sure, title tags are the blue, clickable links that appear in the search results.

They are not the same as your headings. They are defined in the HTML source code of your website.

Most website platforms allow you to edit them for SEO. Image
If you put your mouse over your browser's tab, the title tag will show up.

It breaks my heart when I see a title tag that just says "Home" because for small businesses, the home page is the most important page to optimize. Image
Read 13 tweets

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