COVID had an unquestionable impact on information work. In our new TOCHI paper, we explore how #COVID19 affected information workers' practices for managing personal and work-related task information across the work-life boundary.
(Spoiler: They've changed a good bit!)
🧵[1/n]
(Spoiler: They've changed a good bit!)
🧵[1/n]
We conducted a repeated online survey during Summer 2019 and 2020 with information workers at Microsoft. Our study aims to provide context into how and when managing two types of task information -- personal and work-related.
In general, we report a number of findings that describe new opportunities for interdisciplinary #HCI, whether they be system-driven, theory-driven, or somewhere in between.
Our paper provides a specific overview on the role of tools in the task management practice and highlights how tool use remains largely *paper-centric* -- even at an organization like Microsoft.
Our work has implications for the ways in which task management tools can aid people in managing task information at inopportune times, opening new doors for interventions, theories, and future study.
For more information, please visit the ACM DL: dl.acm.org/doi/10.1145/35…
For more information, please visit the ACM DL: dl.acm.org/doi/10.1145/35…
Finally: A massive shout-out to my stellar collaborators and mentors at Microsoft Research -- @ryen_white @iqbal_st @julia_kiseleva -- that were critical in conducting and publishing the research during my internship.
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