Darren Shaw Profile picture
Feb 15, 2023 17 tweets 6 min read Read on X
Most businesses are doing Google Posts WRONG ❌

They treat their Google Business Profile like a social media profile, but it is NOT social media.

Here's how to write Google Posts that drive clicks, conversions, and SALES 🧵

#seo #localseo
Google Posts are different from social media.

People on social media want to be entertained, learn new things, or see what's happening with their friends. They generally are NOT looking to buy things.

In contrast, people visiting your GBP are actively looking to BUY.
Google Posts should not be about entertaining or educating the reader, or about what happened at your holiday party.

Instead, they should be about your services, products, and specials/offers.

Here are 6 Google Post DON'Ts, followed by 6 DOs 👇
DON'Ts:

1. How-to posts, infographics or tips.

Do you really want to teach your prospective customers how to do the service that you want to sell them? No.

Also, don't post gross pictures 🤮
2. Company News.

The people browsing your Google Business Profile are not your customers yet. They don't care that you just signed new partners to your firm.
3. Keyword-stuffed posts.

Dude, WHAT ARE YOU DOING? 🤦🏻‍♂️

Keyword-stuffed Posts look terrible to prospective customers, and keywords in Posts don't have any impact on rankings anyway, ya dingus!
4. Blog posts.

It's going to be a no for me, dog.

Ain't nobody got time to read all that.

People looking through the local search results are making snap decisions on which business they want to call. They're not going read your blog posts.
5. Good wishes.

While this is a nice idea, it's kind of a waste of space.

Remember: the people scrolling through your GBP are NOT your customers yet. Your actual customers would never even see these wishes.

Classic example of treating Google Posts like social posts. Don't.
6. Recruitment posts.

Question: Has anyone ever gone digging through Google Posts looking for a job?

Answer: NO. NO ONE EVER.
What is a good Google Post, then?

A good Google Post does one of two things. It either:

1️⃣ SELLS your services directly
- or -
2️⃣ CONVINCES the searcher that your business is the right choice for them.

Here are some examples that SELL:
1. Special Deals.

Check out @TruGreen here: Get 50% off, 100% guaranteed.

Use numbers, dollar signs, and percentages in your Posts.

Everyone loves a deal. They will be drawn to the 50% off.
2. Special Offers with Pricing

What kind of special offers are you running?

None? Well, make some special offers right now and publish Google Posts about them!

@alwaysplumbing7's Google Posts feed is a master class on the RIGHT way to do Google Posts.
And here are some Posts that CONVINCE:

1. Services.

I love posts that specifically highlight your services, because when people see that you do that thing they're looking for, it will increase your conversions.
2. Reviews.

🔥 Hot tip: Take your best reviews and post them again as Google Posts.

Some old-but-gold reviews might be buried in your review section, but you can give them extra visibility on Google Posts.

5-stars for this tactic ⭐️⭐️⭐️⭐️⭐️
3. Awards. 🏆

Won any? Highlight them in your Google Posts!

When people see that you're an award-winning company, they will more easily convert.
4. Case Studies.

Case studies are my absolute favorite way to convince people and drive direct conversions from Google Posts.

Here's an excellent example by Morgan & Morgan where they highlight the wins they get for their clients. Very compelling!

Hat tip to @JoanaDockute 🎩
Did you catch any mistakes in your Google Posts strategy? Did I miss any other good Post ideas?

Please let me know what you think! ⬇️

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More from @DarrenShaw_

Nov 15, 2023
I was recently asked how to make an awesome multi-location landing page.

Here's my answer, and my take on how to make great location pages that RANK 🧵
If your business has multiple locations, you need a dedicated location page for every one of them.

The goal of these pages for a multi-location business is to differentiate them from the other location pages on your site AND the location pages of your competition.
There are 2 BIG mistakes people make with location pages:

1. Not enough content.

It's often just a basic page with an address, phone number, map, & contact form.

2. Duplicate content.

You have the same paragraph of text on every location page & just change the city name 🤦‍♂️
Read 22 tweets
Aug 21, 2023
Removing negative reviews is difficult, but you can make the most of them by responding properly. Here's how:

1️⃣ Empathize with the customer.

2️⃣ Thank the customer for their feedback.

3️⃣ Take the convo offline & offer a solution.

Let's take a closer look 🧵

#seo #localseo Image
1️⃣ Take a moment to say sorry.

It is important to empathize and let your customers know that you genuinely care about their experiences.

Remember, you're not only writing this response for the person that left the review, but also for potential customers reading your reviews. Image
2️⃣ Thank your customers.

Don’t forget to sincerely thank your customers for taking the time to write a review. This is a great way to establish a sense of trust and rapport with them. Image
Read 6 tweets
Jun 21, 2023
The master of link building @joncooperatx just dropped a clinic on how to get awesome local links 👀

Here are the main takeaways from his article 🧵

#localseo #seo #linkbuilding #links
1. Find out who's dominating your industry in the big cities.

Businesses that rank well organically in big cities are great to study because they have a LOT of competition.

Therefore, they have good links for you to analyze and learn from.
2. Get their link data from Ahrefs (or similar software) and export it into a spreadsheet.

Jon has some great guidance on how to format this sheet in his post (see the last tweet in this thread).
Read 13 tweets
May 25, 2023
The call data in your GBP Performance section is wrong.

Google only records calls when people tap the call button on mobile. Desktop calls aren't captured.

Solve this problem by using a call tracking number on your GBP.

Here's what you need to know 🧵

#localseo #seo Image
A call tracking number is a unique phone number that you can use on your GBP (or on any marketing campaigns).

It lets you see various metrics:
🔸 source (GBP, Ads, website, etc.)
🔸 caller's location
🔸 time of the call
🔸 duration of the call
Depending on your industry, calls may be the primary form of lead generation for your business.

As Google is trying to keep users on search result pages, tracking calls from your GBP is super valuable.

There's plenty of call-tracking software. We use @CallRail at @whitespark.
Read 8 tweets
May 18, 2023
Everyone knows that title tags are important for SEO, but I still see so many people doing them wrong.

Here are my tips for crafting the perfect title tag for local SEO 🧵

One of them is particularly controversial 🧐

#localseo #seo
Just in case you're not sure, title tags are the blue, clickable links that appear in the search results.

They are not the same as your headings. They are defined in the HTML source code of your website.

Most website platforms allow you to edit them for SEO. Image
If you put your mouse over your browser's tab, the title tag will show up.

It breaks my heart when I see a title tag that just says "Home" because for small businesses, the home page is the most important page to optimize. Image
Read 13 tweets
May 9, 2023
Google doesn't let you add or change the social media links on your Google Business Profile, but there are some sneaky ways to make it happen.

Here's how to do it 🧵

#localseo #seo Image
1. Add your socials to your website 🌐

The number one place that Google looks to make these connections is your website, so place the links in either the header or the footer.

🔥Tip: If you're linking with icons, add descriptive text to the alt attribute of the image ⬇️ Image
2. Add same-as schema markup to your GBP landing page.

Use a schema markup generator to create local business schema, and add a same-as link for each of your social media profiles.

I love @maxxeight's schema generator:
Read 8 tweets

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