Darren Shaw Profile picture
Apr 27 11 tweets 4 min read Twitter logo Read on Twitter
Many people think that citations are not important for local SEO anymore. They're wrong.

Here's how citations can increase your online visibility and bring you more business 🧵

#localseo #seo Image
It's hard to measure the value of citations because:

🔸Citations take anywhere from 1 week to 1 year to get reviewed & go live
🔸Google can take 6-12 months to identify & index citations
🔸Other SEO work is done during this time, so it's hard to tell which gains come from where.
This is where some interesting research from @getuberall comes in.

They studied 6000 listings:

🔸3000 of them were only listed on the base directories (Google, Apple Maps, Facebook and Bing)
🔸the other 3000 were listed on an extended network of directories (up to 40 sites)
They found that the group that was listed on an extended network of sites got significantly more visibility across the board:

🔸89% more visibility in direct search
🔸77% more visibility in indirect search
🔸65% more visibility in Search Views
🔸91% more visibility in Maps Views Image
Not only that, but they were converting much better than the other group. They received:

🔸102% more driving directions
🔸13% more phone calls
🔸87% more website clicks Image
But what about citation consistency?

Again, it's difficult to test the impact of citation consistency, but it's generally agreed that you should have consistency on the sites with real human traffic (i.e. Google, Bing, Apple Maps, Facebook, Yelp, Yellow Pages)
Why? Because you need to make sure your business information is correct, so that your customers can:

🔸Call the right number
🔸Drive to the right address
🔸Know the right hours of operation
Don't forget to be consistent on the data aggregators as well because they propagate information across the entire Internet.

If Google picks up this incorrect information, they often change the information on your Google Business Profile, too... Image
... which can be a problem.

@Miriam_Ellis_ found that 52% of people who left a negative review did it because of false/incorrect business info online.

This makes sense. If a customer drives all the way to your business, and then you're closed, they might leave a bad review. Image
In summary:

🔸Citation consistency is important on sites with real human traffic and the data aggregators
🔸You can increase your visibility and conversions with citations on a wide set of directories (50-80 sites)
🔸Listings on industry-specific sites are especially beneficial
🍿 Get the video version of this info here, and while you're there, subscribe for more local SEO content 🙏

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More from @DarrenShaw_

Apr 21
"Quantity of Reviews on Industry-Specific Sites" is a powerful but often overlooked factor from the 2023 Local Search Ranking Factors.

Here's why it deserves your attention and how to action it 🧵

#localseo #seo Image
Industry-specific sites often rank well for your primary keywords, so being prominent on them and having good reviews on them can drive direct leads.

@w2scott famously called this "Barnacle SEO".
When your business is listed on page 1 of these sites' results, you now have a mention and a link from another site that's ranking on page 1 of Google for your primary keywords.
Read 8 tweets
Apr 20
People stuff keywords in all the wrong places 🤦

Here are 6 places where adding keywords can help your local rankings...

... and 5 places where it will not 🧵

h/t @keyserholiday for this glorious example

#localseo #seo Image
✅ Keywords in the following sections DO impact rankings:

1. GBP Business Name ™️

Though it's against the rules to use anything other than your official business name, Google rarely suspends businesses that do 🙄

This is the most powerful GBP section you can add keywords to. Image
To be safe from suspension, change your business name officially in the following places as well:

🔸 Government sources (register a "Doing Business As" name)
🔸 In your logo
🔸 On your website
🔸 In your signage
🔸 In all your citations (@whitespark can help you with this)
Read 14 tweets
Apr 5
I tested adding predefined services to my Google Business Profile, and WOW!

You will not believe these ranking results!

This is a 1 minute SEO tweak.

Here's what I did and what you can do too... 🧵

#localseo #seo
🧪 I made sure this SEO test was CLEAN.

🔸 Website not updated in past 6 years, had a 1-sentence homepage, and had no other pages
🔸 No new reviews in 6 years
🔸 No new links
🔸 No updates to GBP

Thus, the ONLY variable in my test were the predefined services.
First, I established the business's baseline rankings by creating a new campaign in the @whitespark Local Rank Tracker to specifically track the keywords from the predefined services.

As you can see, with 5 days of tracking, the business had hardly any rankings for these terms.
Read 11 tweets
Apr 4
The Q&A section of your Google Business Profile is more powerful than you realize.

Here's how to turn your Q&A section into a high-value, conversion-driving powerhouse. 🧵

#localseo #seo
Sadly, the Q&A section gets neglected by most businesses, but it’s a huge opportunity to drive leads and conversions.

You don't want it to look like the top example. You want it to look like the bottom.
1. Don't just wait for your customers to ask questions! The best way to get the most valuable questions on your profile is to seed the Q&A section yourself.

Before, you had to log in and ask/answer on the Profile itself, like this:
Read 14 tweets
Mar 8
🚨 Big news in local SEO: the Services section of your Google Business Profile now impacts your rankings 🤯

New research from @SterlingSkyInc shows that selecting Google's predefined services can improve rankings.

Here's how to make the most of GBP Services 🧵

#localseo #seo Image
Until now, services have NOT been a ranking factor ❌

In fact, they were the #4 local SEO myth in the 2021 Local Search Ranking Factors survey.

But, Services were still valuable because they drove more conversions and they triggered eye-catching justifications 👀 Image
However, Sterling Sky's findings reveal a new local SEO tactic for improving rankings.

In this example, prior to adding "NJ DUI Attorney" to their GBP services, this business only ranked in their immediate area.

But after, they started ranking quite well in a wider radius. Image
Read 11 tweets
Mar 1
❓ Is Google not approving your images even though they follow the guidelines?

Here are 6 reasons why Google might reject your photos and how to fix the problem. 🧵

These tips are from @mblumenthal's helpful comments in the Google Business Profile help forum.

#localseo #seo Image
1. Google has a bug where photos show as rejected, but if you wait 24-48 hours, they actually publish. 🤦🏻‍♂️

So, as @mblumenthal likes to say, “drink 4 beers and come back on Monday.” It’s likely that the issue will fix itself.
2. If your Profile is less than 2 weeks old or was recently reinstated, you can't publish images. 👶

This is because new GBPs are “sandboxed” for 2 weeks until they have built up some trust.

Wait at least 14 days after you have been verified/reinstated before you upload images.
Read 9 tweets

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