Today I complete my 5 years at @Razorpay . Time flies really fast, it all seems like yesterday. Having played multiple roles at the company, I thought might be a good milestone to look back and summarise my key learnings. As people who know me wd relate - #sharingiscaring (1/11) First professional learnings - 1. Always, Always be there for the customer. I remember times when our services were disrupted n down, but we always picked up customer calls, no matter what time n day. This built immense trust with our initial clients, they still use us :) (2/11)