Director of future farming & countryside at Defra. Allotmenteer, reader. Here to learn and make things work better. @jacattell’s wife :)
Nov 26, 2021 • 9 tweets • 3 min read
<a little thread to share some learning and a bit of joy>
In the future farming programme, we're trying to take a more open and collaborative approach to working with farmers and other experts.
Sometimes it's hard for public servants to do this, for one reason or another. It can feel a bit risky and scary.
But the more we take this approach, the more I'm convinced it's the right way for us to work: engage, learn, improve, repeat.
Here are some practices (prompted by excellent #UKGC21 chat, h/t @SalmaAfzal_ ) we can adopt to help move us beyond the era of transactional, 2-dimensional user-centred design, into an era of genuine and respectful codesign.
What do you reckon, digital / design twitter?
1. TRUST: make building trust an explicit aim of your work
(rather than accidentally eroding it through carelessness or misunderstanding)
Mar 19, 2020 • 17 tweets • 4 min read
Starting a thread to share things I am learning about leading a team that's newly entirely remote. I'm sure a lot of this will be obvious to lots of ppl, so just sharing in case it's at all useful to anyone who's also new to this and learning as they go...
1/n Everyone says this, but over-communicating is very definitely a thing. I'm doing this to an extent I find uncomfortable - I feel like I am being repetitive and boring; but I reckon if you don't feel that way you are probably not communicating enough.
Jun 12, 2019 • 4 tweets • 1 min read
To anyone who gets nervous about public speaking:
I really enjoy doing talks, especially once I’m onstage and after they’re done. It’s a good prompt to sort your thoughts out, it’s fun, it feeds my confidence and it’s always interesting and useful to see which bits resonate.
It wasn’t always like this. I started making myself do more public speaking years ago when I used to find it really dreadfully anxiety inducing. I had to write down every word and practice until I couldn’t get it wrong, like trying to perfect a new piece of music.