Ombudsman Kenya Profile picture
The official twitter page of the Kenyan Ombudsman(The Commission on Administrative Justice).CAJ has a quasi-judicial role to deal with maladministration.
Dec 20 16 tweets 6 min read
We Will Deliver Together: Third Commissioners Assure Staff.

The Third Cohort Commissioners have committed to working together with the staff in executing the Commission’s mandate of upholding administrative justice and access to information, ensuring efficient services. Image
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This commitment was made during an end-of-year staff meeting held on Friday, December 20, 2024, which was also their first meeting with the Commission staff following their oath of office on Monday, December 9, 2024. Image
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Jan 30 12 tweets 5 min read
The Commission’s Management Team on Tuesday, January 30, 2024, began a two-day workshop on mainstreaming Sustainable Development Goal 16 into strategic planning, reporting, and management conducted by representatives from @DCAF_Geneva at the Dust Princess Hotel in Nairobi.


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The workshop aimed at contributing to the effective operationalisation of the Commission’s security sector oversight mandate and the better articulation and integration of the Commission’s contribution to the achievement of SDG 16 of a peaceful, just, and inclusive society.
Apr 17, 2023 10 tweets 6 min read
The Commission on Monday, April 17, 2023, began engagements with counties under the Financing Locally Led Climate Action Program (FLLoCA) implemented with the support of the National Treasury. To this end, the Commission is training county officers, including those from the Climate Change Units, and drawn from 18 counties in Wote, Makueni, and Embu towns.
Apr 14, 2023 6 tweets 4 min read
The Commission on Friday, April 14, 2023, hosted the members of the Sectoral Committee on Justice, Legal Affairs, and Cohesion Committee of the @MeruAssembly chaired by Hon. Gacheri Muthuru. ImageImageImage @MeruAssembly The Committee visited the Commission for a consultative meeting on the ongoing clashes in the Meru and Tharaka- Nithi counties' border which has so far led to the loss of lives, human rights violations, and destruction of property. ImageImage
Sep 26, 2022 17 tweets 7 min read
Commission Releases Systemic Investigation Report on the Plight of Kenyan Immigrant Domestic Workers in Saudi Arabia The Commission has recommended that the Office of the President initiate a multi-agency working platform in form of an Electronic Single Window Integrated system for all stakeholders to ensure digitalisation of the recruitment process.
Dec 2, 2021 11 tweets 2 min read
Employment Secured Four Years Later Following Ombudsman Intervention

“I would like to thank you, most sincerely for taking time to listen to my complaint against Kenya Ports Authority (KPA) for delaying my appointment letter for the post of Artisan Electrical Engineering. It was great to meet and work with your team.” These were the words of Rama Mwazondo in an appreciation letter to the Commission.
Nov 29, 2021 7 tweets 6 min read
The Commission today (Monday, November 29, 2021) held a meeting with the South African Military Ombudsman, Lt. Gen (Ret) Vusumuzi Masondo at the Sarova Panafric Hotel to discuss and benchmark on best practices on the effective management of complaints within the defence sector. ImageImageImageImage At the meeting, the South African Military Ombudsman delegation explained its mandate, establishment, powers and methods used in the execution of its mandate under the Military Ombud Act, No. 4 of 2012. ImageImage
Nov 29, 2021 5 tweets 5 min read
The Commission in collaboration with the Ombudsman Committee Members for Kangemi and with the support of @giz_gmbh #Kenya today conducted a public forum at the Kangemi Social Hall under the Third Phase of the Ombudsman Mashinani (service at the grassroots) @bodo_immink ImageImageImageImage Ombudsman Mashinani is an initiative of the Commission which was adopted in July 2014 to facilitate outreach in informal settlements through existing structures. ImageImageImageImage
Sep 29, 2021 9 tweets 2 min read
Court Judgment Delivered After Five Year- Wait
“I hereby acknowledge your efforts to help me get my court case judgment which had taken long since 2010 up to 14th September 2021, the day I received it at the Kizurini Law Courts... My entire family appreciates your good work. May God bless you and help you assist as many as possible who are helpless.” These were the words of Mr. Albert Baya in an appreciation letter to the Commission’s Mombasa Regional Office.
Sep 28, 2021 6 tweets 3 min read
Panel Discussion: Using Access to information to build stronger partnerships and institutions @MediaCouncilK @giz_gmbh #KE @GermanyinKenya @DavidOmwoyo @FlorenceKajuju Commissioner Lucy Ndungú: ATI Act is a partnership law that requires the Commission to partner with other stakeholders for public participation, proactive disclosure #AccessToInfoKe
Sep 28, 2021 6 tweets 3 min read
Chief Guest, North Eastern Regional Commissioner, Nicodemus Ndalani, underscores importance of #AccessToInfoKE by saying peace in the region has been achieved through sharing of info between govt & citizens @MediaCouncilK @giz_gmbh #KE @GermanyinKenya @bodo_immink @FlorenceKajuju Mr Ndalani: failure to disclose info on time & accurately allows for misinformation & distrust among citizens
Sep 28, 2021 6 tweets 3 min read
@FlorenceKajuju: Commission oversights the right to fair administrative justice action & the right of access to information as provided for by Articles 47 and 35 of Constitution, respectively @MediaCouncilK @DavidOmwoyo @bodo_immink @giz_gmbh #KE @GermanyinKenya #AccessToInfoKE @FlorenceKajuju: The Commission, being the oversight agency, has progressively put measures in place for effective and optimal realization of the right of access to information.
Sep 28, 2021 5 tweets 4 min read
ATI Commissioner Lucy Ndung'u: The importance of access to information to a country’s citizenry is premised on the fact that all sovereign power belongs to the people and as public officers all the information we hold is in trust for the people. #AccessToInfoKE @MediaCouncilK Commission is keen on ensuring that all public entities adhere to the provisions of the Access to Information Act to promote transparency, participation, inclusivity and accountability in governance as envisaged by the Constitution @giz_gmbh #KE @bodo_immink #AccessToInfoKE
Sep 28, 2021 9 tweets 4 min read
The Commission Set to Train Journalists to Commemorate Universal Access to Information Day The Commission will join the world in commemorating the International Day for Universal Access to Information (IDUAI) on Tuesday 28th September 2021. The theme for IDUAI 2021, is ‘The Right to Know – Building Back Better with Access to Information’.
Aug 18, 2021 24 tweets 4 min read
Ombudsman Intervention leads to Administrative Actions at the Ministry of Water, Pension’s Department When he retired after serving the nation in the Ministry of Water as a driver, Mr. William Mangison did not envisage that this was going to be the beginning of a journey which would frustrate him and deny him a peaceful retirement
Jun 9, 2021 12 tweets 2 min read
Deceased Employee Benefits Paid after 23 Years’ Wait
The family of a deceased Postal Corporation of Kenya (PCK) employee finally received benefits due to them after a 23 year–wait in a case of inordinate delay by the PCK to submit the necessary forms to the Telposta Pensions Scheme (TPS) to facilitate processing of the benefits.
Jun 7, 2021 10 tweets 2 min read
Diploma Certificate Issued Following the Intervention of the Commission

A former student of the University of Eldoret (UoE) can finally apply for jobs following the release of his Diploma certificate following the intervention of the Commission. According to Alfred Baraza, he registered for a Diploma in Public Management at the UoE, Elgon View College, and graduated in 2017.
May 21, 2021 10 tweets 2 min read
Dumping Site Closed Following Ombudsman Intervention
Residents of Nyamaharaga area in Isebania can finally enjoy fresh air and a clean environment following the closing down of a dumping site, thanks to the intervention of the Ombudsman. According to Vincent Marwa, a resident of Nyamaharaga Sub- Location, Migori County, a dumping site had been established in an initial temporary garbage holding ground in a residential area within the location thereby creating hazardous waste and polluting the environment.
May 19, 2021 9 tweets 2 min read
Land Allocation Dispute Resolved Twenty-Four Years Later
A twenty-four-year land allocation dispute was finally resolved following the intervention of the Commission in a complaint of inordinate delay. According to Nancy Bunei, she was allotted Plot No. 718 of approximately 2.3 hectares at Ndemi Settlement Scheme in Nyandarua on 25th January 1995 and that after fulfilling the conditions of the offer letter, she began pursuing for the issuance of her tittle document.
May 3, 2021 9 tweets 3 min read
Media Critical in Fostering National Development 

The Commission has commended the role the media plays in promoting development by providing information to citizens to help in informed decision making. Speaking at an event organised by the @MediaCouncilK in collaboration with other stakeholders to commemorate this year's World Press Freedom Day, Commissioner in Charge of ATI Ms Lucy Ndung’u, said that responsible journalism is useful in countering misinformation.
Apr 9, 2021 7 tweets 3 min read
Advocates’ Examinations Postponed Following Intervention of the Commission
@CLE_Kenya has postponed the Advocates Training Programme (ATP) Examination which was scheduled for 13th to 23rd April 2021 following the intervention of the Commission. The Commission on 8th April 2021 received an anonymous complaint from a concerned student and candidate for the ATP examinations.