Share this page!

Enter URL or ID to Unroll

You can paste full URL like: https://x.com/threadreaderapp/status/1644127596119195649
or just the ID like: 1644127596119195649

How to get URL link on X (Twitter) App

  1. On the Twitter thread, click on or icon on the bottom
  2. Click again on or Share Via icon
  3. Click on Copy Link to Tweet
  4. Paste it above and click "Unroll Thread"!
  5. More info at Twitter Help
Neil Tamplin Profile picture
Neil Tamplin
@NeilTamplin
Interested in the spot where technology & people meet. Often learning. Always curious.
Feb 25, 2019 • 37 tweets • 9 min read
I’m at #cx2019 today - a conference about ‘customer experience’. These slides are the crux of it for me. It’s about doing WITH, not FOR or TO. Also, really pleased that I’ve heard one of the speakers point out that ‘customer’ implies choice. 👌