Matthew Bruckner Profile picture
tweets on bankruptcy, bicycles, baking, student loans, and consumer protection. But also random stuff from a husband and dad in DC. Aprendiendo español
Jan 4, 2023 5 tweets 3 min read
I'm happy to report that my most recent article (with @DeucesTecum) has been published with @DickinsonLRev.

It uses student loan complaints in the CFPB database as a proxy for customer satisfaction.

ideas.dickinsonlaw.psu.edu/cgi/viewconten…

#studentloans #fintech #CFPB #consumercomplaints We created a novel data set drawn from the @CFPB's consumer complaint database. Using only student loan complaints, we found 212 companies were complained about.

We then identified which complained-about companies were fintechs.
Dec 28, 2022 7 tweets 3 min read
ChatGPT wrote a surprisingly (to me) coherent answer to a contracts exam prompt. ImageImage I regenerated the response three times. This is the only one that discussed the reasonable expectations doctrine, though it wasn't particularly in-depth.