(1/7) #AtherOwners#FutureOwners
Let’s address the elephant in the room (in this case, the elephant on calls/emails/DMs). Our customer support has been a bit underwhelming recently. You’re dealing with long wait times and delayed responses - from our CS team & local partners
(2/7)
Dec has been kinda crazy (duh! 4 new cities, more on the way, shifting to a new factory, working with local partners for the first time). In between all this, there’s been a surge of calls and emails, coz you guys are eager (and we’re really happy to see this enthusiasm!!)