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Gaurav Ketkar Profile picture
Gaurav Ketkar
@ketcomp
Love thinking about UX, tradeoffs, incentives, and public policy. Ask me my 💙 podcasts! ❤️💍@shivalibabras Product @Github - views are my own.
Oct 13, 2021 • 6 tweets • 6 min read
What is common between product docs, Slack channels, and Wikis? Why, everyone ignoring all of those and instead asking the subject matter expert the same question over and over again, of course!

A 🧵on the next big thing in tech: effective knowledge management: #knowledgeispower What is common between Slac... 1/ It is no exaggeration when @SlackHQ calls itself the Digital HQ of a company - our chat apps accrue staggering amounts of information. This information can be tapped to unlock tremendous value! #chatops #KnowledgeManagement #projectmanagement Chat app interface showing ...