Dominic Cummings is the kind of chancer that gets hired because he turns the heads of lazy and incompetent leaders by talking about mildly esoteric books and politely disruptive ideas ... You know the sort, the kind that talks about ‘disruption’ and ‘breaking things’.

The kind who is too lazy and too arrogant to study what’s really happening, and incapable of talking and listening to, and empathising with, people in the system ...

So many lessons to draw from #GE2109 for anyone working in org change ... I’m hearing many people saying that Labour manifesto policies were popular, presumably in focus groups. But having policies even good policies, written down wasn’t enough ...

Shared services is a terrible idea in organisation 1/ Shared services, separated from value creation, tend immediately to focus on process 2/