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Shalu Yadav Profile picture
Shalu Yadav
@shaluyadavbbc
Sr Journalist @NPR, @BBCNews, @CBC, @DWNews, @CNA, @RTE Past: 12 yrs @BBCNews as News Editor in DC, South Asia Producer and Digital Storytelling Trainer
Jun 5, 2020 • 8 tweets • 2 min read
THREAD on covid helpline in #Delhi: ‘Everyone is clueless. It’s like you’re shooting in the dark, with no one to point you in the right direction.’ recounts a friend who haplessly called the covid helpline after his wife developed severe symptoms. This was his experience: (1/7) The first set of frantic calls were made at 11pm. No response on the helpline which one would imagine to be active 24/7. He finally got a hearing in the morning, and asked the executive about the set of steps they are supposed to take. Entire family was showing symptoms. (2/7)